Describes the details of the facts that lead to this complaint on, what I believe, is an unacceptable charge of service from FedEx (www.fedex.com). The company undertook the responsibility of shipping an item from Israel to Athens, Greece knowing that, almost certainly, it was going to be kept for taxing by Greek customs. Instead of charging a fee for the process in advance the company has the practice to let the item arrive to the customs and then ask a fee from the recipient (about twice as much as the fee asked from the sender in my... read full review »