I had an minor accident - tail light. Insurance paid for damages - Herts still collected Adm fees and others for $200 after getting $450 in damages. Thieves! They were not willing to give Fleet utilization log to the insurance company which was willing to pay the fees provided Hertz could prove the log to prove that they lost revenue due to the damage and had no other cars to rent. This is standard trick and Hertz is top of List of Mafia companies. Never Hertz again read full review »