is there another process rather then sitting on the phone waiting for someone to deal with my complaint.the thing is, just before christmas i purchased two laptops on finance, the next day m grandmother died so i went in stating change of circumstances, i would like to cancel. after talking to the man i had originally done the deal with he said no he would not send through my cancelation notice to GE as 'you can more then afford it' he stated. i work in a bank and stating my rights as the NZ consumers gurantee acts states i new... read full review »