My computer had crashed, normally I print my boarding pass the night before but couldn't due to computer failure and so I called Hawaiian air at 7:30am to confirm my flight which I though left at 9:30am because it arrives at 12:30pm a five hour flight. They informed me the flight leaves at 8:30am and there was no way to make the flight. They informed me that there would be a $200.00 fee to rebook on the next flight that to me was a major rip-off. I will never fly Hawaiian again very customer Unfriendly and their agent were rude in handling my complaint. After major complaining the dropped the fee to $150.00. read full review »