"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Sullivan)

American Express
Sullivan February 28, 2009
I received a letter from AE saying that my card was canceled due to a bankruptcy that I filed for. I have never filed bankruptcy and I am not in the process of doing so. After hours of fighting with the completely surly and incompetent AE front line staff and supervisors, I found out that they had recorded another account holder's bankruptcy in error to my account. The error was due to a data entry error on their end. AE refuses to send a letter of error and to confirm or deny whether or not they reported the erroneous closure of my... read full review »
Filled under: Business & Finances Location: United States

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