Bought cell Phone from Verizonwireless and then added Insurance for 4.99 a month extra and then the Samsung would not hold a charge and after calling Asurion and they told us we had to pay the 50.00 deductable which was no problem and told we would get the same phone in replace of the bad one, they sent us a down grade of the more expensive one and we then upgraded thru Verizon to a new phone and now since we have had 2 claims in 1 year they have stopped our insurance for 1 year. I have given the phone to my grandson that is also on another... read full review »