let me tell you an example of why you loose your customers. and I have experienced that of my own. I am working as a programmer in Cognizant Technology Solutions, I would like to tell you that I have bought a Samsung(E250 ) mobile on 08.11.2007 at Subhiksha showroom, Kottivakkam and I faced a lot of problems while using it, and till now I haven't got satisfied of using Samsung mobile. These are the problems I have faced 1. At the seventh month of my purchase, I got a problem in my charger chip and my mobile failed to work... read full review »