The company sent an invoice to my 12 year old daughter claiming that they had sent us books. We never received the books nor did we order them. When I called the company the representative was very rude and told me that I was lying. I told her that we didn't even have access to the internet and there was no way my daughter could have ordered the books. I asked her to prove to me they were ordered via the internet and I also asked what time of day the email came in. She said she had no way of doing that. I told her I could prove that my... read full review »