After reading of the complaints here, I called the customer service(less) department since I had been charged for the trial product and had not received it. I called to cancel to make sure my card was not charged the $79.96 as others had been. After waiting for 30 minutes on hold, I got a person who spoke broken English telling me that due to the volume of calls, they would take my name and number and someone would return my call within 24 - 48 hours. Surprise! No one did. I also went to the complaint site www.naturesacai.com and stated... read full review »