I called British Airways last week (a week ago) about a date change on a ticket from Europe to the US at the end of April, as I needed to know the fare difference (apart from the change fee) and the availability of seats on the requested date in order to plan another important trip. I was then promised that someone from the ticketing department would contact me later that day, from one representative, and within 48 hours, from another representative. Since I did not hear from them, I called British Airways (3 times afterwards) and was told... read full review »