i have had tmobile for 2 years...when the time came for the contract renewel, i tried to cancel and customer service wouldnt let me..they talked me into another plan that they said would be cheaper...turned out was 100 bucks more a month!. after that, my phone broke, went into a tmobile store to get a new phone, was charged 118.00. the phone barely worked, bad reception, dropped calls, etc...i complained a few times but tmobile would not give me a new phone without charging me..i cancelled my contract and now naturally, got the the bill for the early termination fee and previous balance...total $400.00. dont ever use tmobile!!! read full review »