I've been a Nextel customer since I can remember, many years using their direct connect phones. I've had up to four phones at one time. Down to only two phones without a contract for years I lost one. I called Sprint to de-activate that phone and went to purchase another. After waiting for what seemed like over an hour I finally got to speak to a sales person. I explained that I'd been a loyal Nextel customer for years, no complaints, and wanted to try a Sprint "Rumor" phone. I asked if they could give me some type of... read full review »