In my continuing attempt to getmy laptop fixed, I am again writing to you hoping that HCL believes in customer satisfaction and retaining them. I have been regualarly complaining for my laptop to your officials in Noida, Jaipur and the dealer in Jodhpur Let me brief you abotu the happenings: My CD WRITER was not working properly (20th Aug 2008) for which Nero software was changed, but the writer cover original plate was missing when i got back my laptop. Its missing till date, I have been asking for it regularly though. My card reader... read full review »