Today I visited the Rogers Wireless website for information on voice & data plans, with the intention of setting up a new service with them. I had some questions and was initially quite pleased that there was an option to engage in live webchat with a representative. My pleasure quickly turned to extreme frustration. The chat window pops up and I'm greeted by a "Sara." I give her the background and ask about setting up service without a contract, as I have several unlocked smartphones and do not need to purchase one... read full review »