KLM have no regard for their customers. My son was travelling from Kuala Lumpur to Aberdeen via Amsterdam on a late night flight. We got him to the airport in good time, he checked in in good time, he was at the departure gate - in good time. But there was a message on the TV monitor at the gate saying a KLM flight to Amsterdam had a change of gate. All a bit confusing apparantly so he spoke to a member of staff who said yes, he should go to this other gate a train ride away, which he did. Turns out KLM have two flights going... read full review »