"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (J. McIntosh)

KLM
John McIntosh March 20, 2009
KLM have no regard for their customers. My son was travelling from Kuala Lumpur to Aberdeen via Amsterdam on a late night flight. We got him to the airport in good time, he checked in in good time, he was at the departure gate - in good time. But there was a message on the TV monitor at the gate saying a KLM flight to Amsterdam had a change of gate. All a bit confusing apparantly so he spoke to a member of staff who said yes, he should go to this other gate a train ride away, which he did. Turns out KLM have two flights going... read full review »
Filled under: Travel Location: Netherlands

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