I originally booked my trip with Bookit.com to Mexico. Then drug cartels starting offing tourists and what do you know...my fiancée wanted to change the trip to a safer location. After jumping through a couple hoops which im sure everyone goes through after they change their original plans (which in the end turned out to be perfectly fine), I was given the privileged of talking to a woman named Wendy. She was unbelievably nice, refreshing, helpful, and made all my problems go away (even with me screaming at her for about 30 mins in... read full review »