I signed up for Direct Energy when I moved into my townhouse. I signed up in August of 2008 and then disconnected my service in Dec 2008. Not once did I ever receive a bill. I called this company 15 times to find out why I hadn't receive a bill and to pay any balance that I had due. Each time I was told that they did not have a balance for me and that they were having issues with the system that generates the bill. Now in Feb 2009, I receive a bill for the balance. I called and tried to set up a payment plan and the supervisor told me... read full review »