I was a Norton antivirus subscriber - it was originally on my Microsoft laptop, so I renewed out of convenience. Over time though I found it created many computer glitches and didn't protect me from viruses, so, I changed to a different company. Like many other victims of negative billing strategies, I was charged without authorization for another year. Attempting to get a refund through a tangled phone system of prompts proved difficult, but I perservered nonetheless. Although I did get a refund, Norton/Symantic, managed to make... read full review »