I lived in London On., signed a rate protection plan with UNIVERSAL ENERGY of 43 cent/kWh. After two months, another representative came and helped in lower the rate to 39 cents/kWh and signed a new contract with me. However, the Co. kept charging me in higher rate and refused to accept/fulfill new contract. Be careful of it and the Universal Power too(they charge double the rate of original utility Co.) read full review »