The number that will work is 1-800-659-3588. I have sent numerous emails- no response- then I was told they can only cancel some auto shippment that somehow I signed up for with the free trial. Don't stop there you have 60 days from the time you ordered to return the bottle and receive a refund. This was not told to me until my second call- being hung up on and then insisting to speak with a manager. In florida the shipping address 3600 Army Post Rd Distribution- Army Post Road, Des Moines Iowa 50321. Yes the address needs to be repeated like that. Good Luck read full review »