"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (vticeman)

American Express
Jay Cummings March 28, 2009
American Express boasts fraud protection. Have a bad charge, they'll take care of it right?? Nope. I entered into a 100% money back guarantee, no questions asked service earlier this year. When I requested my refund the company refused. I tried 5 times to no avail. I then disputed the charge and provided AMEX with extensive documentation in emails and web site proving my claims. I was denied, twice. When I spoke with the dispute center the lady, very rudely, informed me all AMEX3e501 can do is request the vendor credit my account. She... read full review »
Filled under: Business & Finances Location: United States

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