My one and only experience with them sucked. I went on a trip to Dusseldorf in February with 4 friends, one of whom was a BA employee, and a friend of a friend. It was he that booked this 3 day trip. On the third day my four friends left for the airport before me having not given me any flight details. I followed on the next train and discovered I had missed my flight by 15 minutes. I was then told I had to pay a further 250 euros to get home! Ok fine, I understand the policy about last minute bookings but had the BA employee I was travelling... read full review »