I submitted the same complaint on Arby's website four days ago, it said to be forwarded to the correct department, but no one bother to respond to me. So here I am. On March 27th, I visited Arby's at N Oak Trafficway Gladstone MO. It was my first time to Arby's and definitely the last time. I ordered a bacon cheddar and a small drink, and my husband ordered a roast beef with a girl. About 1 minute later, she called us that food's ready. There were two burgers, but no drink. So I asked her for the small drink that I... read full review »