CATEGORY: Business & Finances
US Bank
I Banked with US Bank for last 10 years and in last 2 years I seen only decline in there customer service and in the way they do business. Bitterness to a side here are may last 3 issues.
1. Hotel that I stayed at, by mistake, charged me twice for their service. In order for me to receive my
money back I had to cancel payment which required some type of form that is not available in the local branch but it needs to be order over the phone. To this date (incident happened over 12 months ago) I did not receive this form. I placed over 6... read full review »
David Weekley Homes
We purchased a David Weekley home based on promises and representations made by the sales staff, marketing materials, past awards and your reputation in the Tampa area. Let me outline the list of problems that we have had or still have with what was to be our dream home. This list is by no means inclusive of our problems, but rather a mere sampling.
1) Told by sales staff on 3 occasions, there was a front porch across house. It doesn’t have one.
2) We were supposed to have a full lanai in back. After moving across country from... read full review »
HSBC Direct
This company calls my house daily, starting at 9:00 in the morning, ending at 9:00 that night. When they call, the Caller ID does list the phone number, but not the company name. The automated system calls about every 4 hours. I am on every No-Call list, and I have repeatedly asked them not to contact us further. I even told them my husband (who they want to talk with, but by which they refer to him with an incorrect name) has died. I am now using an air horn to annoy them each time they call. I don't want to block all anonymous calls, a... read full review »
HSBC Finance Auto Loan
In February,2005, I went through divorce proceedings. My wife was awarded one of our vehicles which we had a joint loan through HSBC. Judgment was for her to keep payments current and if she defaulted the vehicle would be repossessed by me. I, immediately contacted HSBC to explain my concerns about being joint on the account without payment control and asked to have duplicate billing sent to me. They refused, telling me that they would instead notate the account for me as a co-signer, to be notified if any payment was delinquent. In October of... read full review »
Video Professor
I would like to make this complaint about video professor (www.videoprofessor.com), they are a rip off, does not teach you anything that you don't already know, i tried to return mine within the pacific time and they would not answer my e-mails. They said i needed a return number to send it back!!! That is as far as i got with them. read full review »
Nationwise Mutual Insurance
Nationwise Mutual Insurance is a huge insurance company based in Columbus, Ohio. They have been in business for many years and have built a big and expensive skyscraper downtown. It is a prominent part of the Columbus skyline. But, before you buy insurance from this company, read this consumer alert posted on 14 July 2006 at WBNS TV website.
An executive for Nationwide Mutual Insurance said in court this week that his company has denied coverage to policyholders in cases where Hurricane Katrina reduced a home to a slab. Jeff Gilbert is an... read full review »
Rio Resources
Rio Resources , on line loan, continuing to deduct amounts past load pay out from checking account. Can’t find a phone number for them or web site. No idea where their offices are located. Help!
Thank you. read full review »
Blinko
Not sure what type business it is, I called to cancel immediately after “signing up”, still being charged for their services, which I am not getting and don’t want, you cannot talk to anyone, all communication is via touch tone phone and email. Alltel has not been any help to this point. Big SCAM!!!!!!! Stay away from these people. read full review »
Wells Fargo Bank
I find it incredulous that Wells Fargo Bank doesn’t seem to give a damn about their customers. On a number of occasions, I have send emails to their “Contact Us” POC, as instructed on their website, only to not receive any answers at all, or, sometimes nonsensical answers that are probably “canned” responses that the agents read from scripts. Unfortunately, when you ask a question or have a problem that isn’t on their scripts, they have to “choose” a response anyway, even if it is not “on... read full review »
GM Master Card
I have been a GM Card holder for 20 years. Last month they sent me a new GM World card with expanded services and a new account number. It had not been requested nor did I want it and I shredded it. When the monthly statement came it had a new account number on it and when I called customer service they gave me a sales pitch on the many new benefits the new GM World card had. I told them I didn't ask for, nor did I want the new card and to change it back to my old account number.
What were the idiots thinking ? Why would a person... read full review »
BlinkCard
I was recently mailed a chase debit Visa card with "leisure rewards" (leisure rewards points earned when making purchases), which is to replace my soon to expire debit card. The replacement card is a "Blinkcard". The blink card is the new cards which need only be swiped and requires no signature verification at time of use. I was never asked by Chase if I desire to have a card with this feature. I don't feel secure with this feature and decided to request a card without it. I first called Chase's customer service line... read full review »
Wells Fargo (Winona, MN)
I have a checking account with Wells Fargo for about a year now and it has been nothing but a hassle, they charge a fee for everything! First of all a customer can not use the check card as a debit card because when the merchant swipes it, it is then processed as a credit card so the bank will avoid a processing fee. Because of this the customer can not get any cash back after a purchase because that procedure is only valid with a check card (which is what this is in the first place a card that deducts an amount form my checking). Next I... read full review »
BuyOwner.com
The salesperson from Buyowner.com in Chicago came to our house and specifically told us that if our house was priced right, people would VIEW our home on the website and of those views 2% would call or email us regarding our home. The salesperson promised that our house would sell based on a comparative market analysis. He convinced us that the best way for us to sell our home would be to purchase the $4000.00 plan and pay it over time on our credit card. I asked him several times, how successful is buyowner and he assured me my house would... read full review »
CIC Credit Report
My name is Tara and I have been having a problem with CIC Credit Report. I thought I was getting a "free" credit report yet they charged me $12 for CIC Triple Advantage. Then $1 each for AP9*Today SESCA and also AP9*24PROTECTP. Then I was charged by CIC Triple Advantage for another $12 and it just keeps going. How can I stop this?
Advise smb plz! read full review »
Sbi Final Settlement
This mail is with reference to the Sbi Final Settlement Letter dated 27th Feb 2006, Settlement Tracer No. Chennai 42sssss
My name is Pratap V. and I hold a SBI credit card (card no. 43175sssss8) and I have asked for a Final Settlement for the above mentioned credit card.
Subsequently one of your official (Mr. Sathish) approached me and arranged for a Final Settlement (please refer to the Final Settlement Letter attachment in this mail).
I was asked to pay a sum of Rs. 2,100/- towards the first instalment and I paid it too... read full review »
CitiBank
I regret to inform you that your department is charging interest, Late Payment fee, and the Service charges since last March 2006 on an amount which I have no concern or liable to pay.
I or my son had never applied for the loan. In the past I had received one call for pre-approved loan, which I had never applied. I had asked the concern officer to provide me details. Instead of providing me details you have send me the cheque, which was returned by me at your Kolkata branch. You have returned the cheque but not the charges.
When you... read full review »
America's Servicing Company
I received a letter from my existing mortgage company who stated "according to the terms of my mortgage you are required to maintain insurance coverage for your home from windstorm and hail". Upon reading my mortgage, it says nothing to the fact. I am in the process of paying off this mortgage and the existing mortgage company has placed "forced insurance" for windstorm / hail. I have disputed with them and they insist I must pay it, even though it was not required according to the original mortgage.
Beware people! read full review »
The Debt Consolidation Co.
I recently filed a suit in small claims suit against the Debt Consolidation Co., 5762 Okeechobee Blvd, #147, West Palm Beach, FL. 33417 for services not rendered in 2004.
In early March 2004, I decided to surf the Internet for a Debt Consolidation Company to help me manage my debt. During my search, I came across a Website for the Debt Consolidation Company located at http://www.debtadvantage.com because I felt this company could support my need for debt relief and were affiliated with the Customer Assistance Program for the Better... read full review »
American Income Life
I too received an email from AIL claiming they got it off of Monster.com and that I had just what they were looking for and could potentially make more than $60k in my first year. Intrigued by the salary, I followed the lead further.
Luckily, I did more indepth research on AIL since their company website had minimal information. I stumbled upon this website and found over 50 statements. I was so shocked to read what others went through because I heard much of the SAME EXACT dialogue from the HR representative who I spoke to. I found it... read full review »
First Union Financial Group
I was contacted by First Union Financial Group, in regards to a loan approval in the amount of $30,000.00. I have been dealing with a Ms. Andi Hernandez as my loan officer.
The pitch is the same as of other's who have been contacted by this company. Ms. Hernandez, had e-mailed me my loan documents to sign and fax back to include my SS card, ID and pay stub. I then will have to make a security payment or collaterial payment which will be credited to my loan for the first 3 months. Should I default in payments I will not receive my... read full review »
GE Finance
I financed a Hero Honda CD Dawn from Gurgaon, Haryana on January 18, 2005 from GE Finance for 3 years. But now my address has changed and I shifted to Orissa. Nothing is there in gurgaon. I am paying my instalment by ICICI PDC. I dont know how much money I have to pay as I dont have any statement here. Kindly guide me how to chane my address in your data so that I could be in touch with you for future correspondence.
Thanks and regards,
Himanka read full review »
CIC Credit Monitoring
I applied for a "free" credit report and was able to recieve it. However, my original attempt at cancelling it was futile. I was charged several months in a row. I've called again and this time I received e-mail confirmation that it had been cancelled. As a "courtesy" I will receive 1 months fee back ($12.00).
This CIC Credit Monitoring is associated with both Lending Tree and Experian.
The number I used to cancel this mess was 1-800-787-6864. It's taken me a couple of hours this morning to tend to this. I... read full review »
Triple Advantage Credit Report (CICI Credit Reporting)
In an effort to clean up her credit my daughter signed up with Triple Advantage to get free credit reports. She did not register for any extra benefits and should but since that time has been getting monthly charges on her debit card. She has twice called the company to request that they stop charging her, they have agreed to do so each time, but continue to charge her account each month. This is the worst! Totally unfair to take advantage of people who are attempting to use their services to get their finances in order! read full review »
Kimball Hill Homes
My husband and I had a TERRIBLE experience there. We signed a contact to build a new home in March, 2006. We were pre approved for a loan with the mortgage company affiliated with Kimball Hill Homes, KH Financial. We wrote an initial check to them for $1000 at that time. We wrote two additional checks on scheduled dates, each for $2500. When we wrote the last check, I had asked our sales person, Betty Prejzner, if our money would be returned to us if something happened to our financial situation, and we were unable to obtain the financing. She... read full review »
Sovereign Bank
Sovereign Bank recently sent all their telephone service jobs to India. The people spend all their time asking you if you've had a nice day etc, rather than being serious about your business, what's more they don't even understand what you are asking them. I recently called to check if an overdraft protection I had applied for had gone through, I asked them repeatedly to make sure, and they assured me that it had. I got hit with 5 overdraft charges totalling $150 the next day because I made a withdrawl that night. When I talked... read full review »
Wells Fargo
Please someone help me for it has been over a month and a half that Wellsfargo had held cash depositeds and checks that have overdrawn me to the point of no return now 1 lady when i called said that she saw the mistake and had reversed about 900.00 to me but it still had not helped now because i live in az and opened my acct in calif (this is from thier mouth direct) they can not help me cause the fees are so differnt from each state .
Well i am a single mom and now i cant pay my rent or daycare to even work and i have calicuted about... read full review »
Sprint
My family has been part of the slimy Sprint contract web for too many years. I'd get a new service if it weren't for the freakin' contracts that charge a person $150 (per phone) to get out of!
Anytime you make any type of change to your plan, or spend money on one of their lousy phones (because yours broke and isn’t covered by their warranty) they re-set your contract date…virtually making it impossible to get out of their slimy web!
On several occasions, they took it upon themselves to add services to our... read full review »
PayPal
I have a PayPal account for my ID [email protected], I have recently withdrawn money using the check facility to my country India, Well the check as not reached me as yet, not does paypal is telling me the status they have just given me a reason that your check has been dispatched and now we don't know where it is. Also I have been mailing them from last two week but their has not been a single reply from their side.
Mohit Sharda. read full review »
New Management Concepts
I live in a town home Association and have been here 10 years. For several years we had a volunteer board. Last November the new board (people who want the title) not the job hired new concepts management to take care of our properties. The man running the show is a Gene Sullivan. He sent me a letter stating that I have to change my new garage door due to the fact that it isn't the right color. He has no jurisdiction by our bylaws IX-9-0 to enforce the association Rules and Regulations and never should have sent the letter to begin with... read full review »
The Brick
The following email explains my complaint. I have sent this to various executives at the Brick and I am not getting a response.
I sent this note originally on May 2nd after we received the wrong colour chairs as I describe below. I deal with Natasha at the Brick superstore in Mississauga and she arranged for the correct colour chairs to be ordered and agreed to credit us 150.00, which by the way has not been done up to now. I do have to say that Natasha was very good at customer service and she did help us initially to feel like you were... read full review »
Tickle.com
I seem to be another of those people who have been scammed by the above mentioned company. I took the IQ test when my grandson asked me to do so - his reward for a certain number of people taking the test was to be a computer. I took the test and agreed to the initial one time charge which I was told would be $15.00. The actual charge was $19.95.
I no way did I agree to any additional charges. My credit card is now being charged monthly for $19.95. I have notified my credit card company of this unauthorized charge and they have taken... read full review »
Bank One
I just ended a 4 year lease with Bank One / Chase for a 2002 Suzuki XL7.
This was my 4th lease on a car and it was the WORST.
Bank One did not call nor mail me any info when the lease was up. I figured it was up at the end of July.
I called Bank One on July 3. They said it was up on July 1. I said no one called nor mailed me anything.
They said, well, you should have known. Now I owe some more fee’s because it wasn’t returned on time.
I said OK, where do I return it. They said any Suzuki Dealer can take it. I called... read full review »
Compass Bank
I have run into some financial difficulties have turned compass over too a settlement co. I have asked Jeremy from compass to cease calling me at work or I will lose my job he does not care and calls me everyday. Also breking the rules by calling at 7:30 in the morning I have shut off my phone and cable
And internet, Compass is driving me to a nervous breakdown everyday 3 to 4 times I need someone to help me,i am trying to get back to my feet but compass knock me down. That said they will call me anytime and any place. I have just recently... read full review »
Lotus Landing
Where do I start? Since I have moved into this apartment it has been bug infested, run down and pretty much uninhabitable--- AND RATS . I am paying $959 a month for a two bedroom to live under the rule of a "slum lord." I've had water leaks (after one month of living here), the stove broke and it took them 3 monts to fix it after complaing every day. In the ceilings, on the walls and even in the bathroom shower. When they were finished they never bothered to clean up their mess and it WAS a mess. My bathroom sink and toilet never... read full review »
Jumbo brick and timber
I would like to complain in strongest possible terms about Jumbo brick and timber not treating a customer as a king .
The above mention supplier does not to deliver the material, that Ii bought in September 2005.
Could you please help me and he is communicating in bad faith.
I no longer interested in the goods all i need now is my money.
Your advice will be appreciated. read full review »
MCI
It's been 4 months now and I still have not received this credit I deserve.
----- Original Message -----
From: <[email protected]
To: <perezcity
Sent: Saturday, May 06, 2006 9:59 PM
Subject: MCI e-Customer Service
Dear Romeo Perez,
Thank you for contacting MCI e-Customer Service.
I have received your e-mail inquiring about the credit of $52.99.
Please be aware that a credit of $52.99 was issued on 02/09/06 and will be reflected on one of your next two bank statements. I apologize for any... read full review »
CitiFinancial
I am upset because they do not have a website to check the balance on your account. They also have very high interest rate. Eventhough I paid off one of my loans early. They still are charging me 29.9%. Why do they charge such a high interest rate? I am very upset. read full review »
Emerge Visa
I had a credit card with Fleet, I received my new card for 2005 which I never activated. All current charges were paid in January 2005 and the card expired 10/05. I received a call from a representative of emerge attempting to collect fees( service fees or annual fees) for my card. I explained I paid off the account in January 2005 and never used it. I was told the charges would be removed since it was in error. Several weeks later I received a call from yet another representative stating these charged were placed on my account in error and... read full review »
BB&T Bank
I have had access to my direct-deposited funds on the same day, but the online banking is a big problem. It is true that you cannot know your actual balance online, particularly if you use the debit card. It seems the balance only reflects a nominal portion or maybe a percentage of the actual amount debited and it won't post the full amount or where it went to until 2-3 days later. So those funds look online like they're available to you, but you'll get burned with fees later when you find out that the balance is entirely... read full review »
Privacy Guard
I can't remember from what, but through Bank of America, I was automatically signed up for a free trial period of Privacy Guard. Knowing I would eventually have to pay for this service, for which I neither asked for nor wanted, I immediately canceled it. I never used their service, couldn't even tell you what it is they offer. Three months later or so, I got a bill from Privacy Guard. I called, made them remove it, because I had already canceled. I thought that was really conniving of them, but I passed it off as a potential mistake.
At... read full review »
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