I would like to know if there are any class action suites against Royal Holiday. If not, we should band together and organize one. I am outraged at the lies we were told, the rudeness of all the employees I've spoken with, the complete absence of service at times, and the run-around when requesting anything from Royal holiday. As I'm sure everyone does. If we get enough people together... no court in the world could ignore us. Anyone interested, please contact my email at [email protected]. If anyone knows of a class action in progress, please e-mail me as much info as possible. We can do this! read full review »

I have been trying to get these people to give me my money back on my investment. They came to NJ and my wife and my self was sold on 22 vacations. They say all we need to do is give them 90 days and they will get us where we want to go. They do not do what they say and I have been getting the run around. I ask to speak to the owner and they tell me he is out. he is always out and I believe I have been swindled out of our money. I am sure that this company has many upset customers but they seem untouchable. My last request was given to them... read full review »

My wife was in an automobile accident and in intensive care. I called the University Park Hotel @ MIT hotel 9 days in advance to cancel the reservation. I was informed that the reservation could not be cancelled and that the credit card had already been billed. Consumers should be aware of the cancellation policy. I cannot recommend this hotel for that reason. David Sedalia, CO Hotel details: University Park Hotel @ MIT 20 Sidney Street Cambridge, MA 02139 read full review »

We recently flew it Italy via Euro Fly. Our departure was supposed to leave @ 4:45 pm on 07-28-06. We started boarding at 7:00 pm, taxied to the runway at 7:30 pm. There were about 15-20 airplanes waiting on the runways for takeoff before us........we didn't leave until 9:00 pm. So we sat on the airplane for two hours. It was uncomfortably warm on the airplane the whole trip. I don't think if the air conditioning was working right. On our return flight, the television sets weren't working, both my husbands and mine. I wa... read full review »

I just recently booked a trip for my parents and their cousin (another couple) for Hawaii. They asked me to get them a vaction insurance in case anything happenned and they had to cancel. As it turned out the father of one the passengers (my dad's cousin) passed on and the vacation had to be cancelled. Well I called expedia thinking that I can get fully reimbursed as I was lead to believe on the site. However unfortunately I was told otherwise. In the expedia webpage they mislead you and make you believe that when you buy the... read full review »

I am writing this review in regards to us airways policy of charging a $100.00 fee on top of the difference in the cost of a new ticket. I was scheduled to leave for a flight on 8-4-06 at 8:00 am. When I departed my house to go to the airport I discovered that I had a flat tire. Upon discovering this I immediately contacted us airways and informed them of the issue I was having. I informed them that because of my flat tire I would not be able to make that particular flight and I asked if I could be put on another flight the same day. The... read full review »

Short Version of the story - I had a family emergency and had to cancel a noncancellabe reservation in July (which I made in February, how could ia not predict an emergency 6 months in advance!!)I called in June, a complete month ahead to see if anything could be done, knowing I ran the chance that it couldn't. The deal was made I would pay one night of the two nights and the reservation would be taken care of, which is better than nothing. I was sent a fictious bill for a stay in June I never had to cover the no show fee. I... read full review »

After having an amazing cruise on Royal Caribbean one year, my family (husband, 2 kids, parents & brother) decided to try out the other cruise lines out there... like Carnival. Maybe we were spoiled on Royal Caribbean or maybe Carnival "Fun Ship" Cruises just take no pride in quality of service. Before we even got on board the Victory, we were handed a change of itinerary stating that we would not be going to Nova Scotia Canada as intended, but instead, St John's New Brunswick. Ok, no problem seeing as there was a slight... read full review »

I am on a fixed income and so money is tight. Went on-line to see about buying a ticket to fly to Michigan to see relatives. Went to priceline.com and was quoted a price very nice price in fact. Guess what your parents tell you is true if it is to good to be true then it is. When I got my card and tried to purchase my ticket it went from $121 to $321 why is this?! read full review »

I am complaining Allegiant Air is poor handling of passengers and lack of provisions or preparedness for those with hearing impairments. I was sitting by the gate for my return flight on June 25, 2006 (flight 474 from Las Vegas to Sioux Falls). The electronic LED sign above the counter was showing lights but no characters. Finally when I saw people line up to go onboard, I joined the line. When I got to the Allegiant ticket taker, she saw the ticket and informed me that my flight had changed gates! On this reservation, I had indicated that I... read full review »

For the most part, the letter which follows is self-explanatory. Air Jamaica did not respond to it and even refused to give us our Delta frequent flier miles for this trip by just not posting them and not responding to requests to do so. Happily, Delta took care of that for us (Delta and Air Jamaica are in a code sharing alliance). Please use my Email for any responses. ---------------------------------------------------------------------------------------- December 15, 2004 Air Jamaica Customer Relations Office 4 St... read full review »

Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues: - dirty room (debri on bathroom floor) - bath towels stained - stained and unsightly hallway carpet - TV remote didn't work - noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room. The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the... read full review »

I was kind enough to bump off a flight that United Airlines had overbooked. I sat in the airport quite a few hours waiting for the next flight. I have not used my voucher yet and now we have an emergency where I need to use it. When I agreed to be bumped I did not know about the ticket until after I bumped for them or the 14 days waiting period to use this voucher. Now United is telling me that they can not make an exception! Oh, but I can buy an emergency ticket for under $500.00. I don't think that they will ever have to worry. I will... read full review »

In the first few words of this letter I would like to express my gratitude to Lufthansa for upholding their remarkable reputation among passenger airlines over the past few decades. Our family has been steadfast in using the services of Lufthansa airlines and we have flown many miles with them. Depending solely on the company's trustworthy reputation, and despite the rise in Lufthansa ticket prices in comparison to other carriers, we have chosen to purchase a ticket from Lufthansa presuming it would deliver its service in consistency... read full review »

This company sends fax listings of vacation package deals. Takes your money and sends nice brochures. But when it's time to arrange a stay, they are non-responsive, they ID your incoming phone calls, and then do not answer your calls. The secretary takes messages, but no one calls us back. We lost $500.00 in purchasing a package and could never get an answer back from an employee. We even sent the Florida Buereau of Regulation and Enforcement a letter but they could do nothing about it. read full review »

AARP recomended Generation X as a site for older, handicapped people that like to travel. Generation X recommended 123 Free Travel club. I went to 123 Free Travel web site and signed up on July 1st, 2004 for $189. On July 6th I noticed the small print at the bottom of the web site that said 'restrictions apply'. I clicked on this and found out that to receive these free services I would have to go to specific places & stay in certain hotels for a set amount of time. If I had known this I would not have signed up for the club. I... read full review »

I spend Rs. 500, 000 for Country Club India membership to one Rakesh Tiku in Bangalore. After one year, I have not received anything that has been promised. Moreover, you have refused to take my calls and keep changing your address and phone number. I have now filed a case to get my money back with interest. read full review »

I booked a cruise exchange and an additional cabin with Interval on Dec 31, 2011. At the same time, I booked a shore excursion for 4 people (2 per cabin). The shore excursions were $55 per person. I rec'd an email only listing 2 people. I started calling in January to try to confirm the booking for 4 people. I have been shuffled around and repeated emails and calls have not been answered. I rec'd an email from Interval yesterday stating I needed to call Port Promotions directly. I did and they did not have any booking for me at all... read full review »

On may 13 2010 I was stranded my United Airlines at Chicago Ohara airport. My fligth to Eau claire Wisconsin was Canx do to weather, Which is not the case, It was because it was only 50% full. They put my self and my wife on a flight to Minneapolis and didn't pay my way to Eau Clare. I had to pay additional 100 for a van service. to eau claire. Not one manager would even talk to me about refunding my additional expenses. I Never fly united airlines again. read full review »

I WILL NEVER BOOK THROUGH HOTWIRE AGAIN BECAUSE OF BAD BUSINESS PRACTICES... I had a surgery scheduled to remove a tumor on June 16th, so I booked a room with Hotwire in a hotel near the hospital... On June 13th, the surgeon called and said that the surgery date had to changed, so I called Hotwire to change the hotel date... Of course Hotwire's response was it is our policy to not change hotel dates, and we will not refund your money. It is their policy; I read the fine print. However, this is a bad busine... read full review »

I’m really disappointed with the service provided by a customer service representative ( named LATA ) at Tulihal airport, Manipur. I wonder how the HR team recruited this lady as CSR who does not have any quality of being a customer support agent. She is rude, she acts like more than a CEO of the company. No acknowledgement, no support, no help but simply an egoistic moron. Yesterday (9th May, 2011), I went to airport to book a ticket from Blore to Imphal for my cousin. Before going to airport, I found that the fare of the said... read full review »

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Originally bought a vacation club package from TCI for $5000.00. Received phone calls and an affidavit notice from Advantage travel giving me 3 options either to forfeit all my monies paid in, Pay the member dues and reinstate TCI, or pay around $2000.00 more to join their club. I spent 3 hours listening to a sales pitch, but I followed up with the BBB and found they had an injuction from the state of Texas where I boutht my membership that they could not make me pay the dues. I have paid dues once which was the only time I used the cluib and... read full review »

- Confirmed booking – pending of payment - Reservation number 7AA6U6 Information on your booking Status of your booking Important ! We are...i have money in the a/c what do i need to do now i don't want to call your hotline 090 xxx porn number to pay £ 1.50 min i need to know i have a ticket from you or not? robert i think this website is the most organise crime website and is ligal read full review »

Sent this company 100.00 to reserve a cruise, after I recieved a second "activation form" from them I did my research and found out they had scammed many others. I called the number from the paperwork I had and it was no longer in service and no other way to contact them. They are criminals.. read full review »

Caught a KLM flight from Amsterdam Schipol to Manchester yesterday. When collecting baggage, there were 8 or 9 people left with out bags on my flight alone. Probably only about 150 on the plane!!! One of those without baggage was my wife. Even worse was the fact that there were 8 or 9 unclaimed bags as well, which should presumably have been on another flight. Essentially we flew with so many unattanded bags. What a security risk!!! Problem stems from Schipol airport which has the worst checking in process I have every seen. Basically everyone... read full review »

I booked two tickets from KHI to NYC on Qatar airways. I was unable to complete the printout of the tickets and thus did not have the booking reference. I got the same from Qatar Air Local office which was 4DMP3P. I checked the same and my booking was there. Next day I tried to print the ticket and could not find my booking against the reference I had been given and which I also confirmed the previous day. Again I contacted Local office and they informed me that my booking has been cancelled? They asked my to write to [email protected] Which I did not have had no response to my querry. All I received from them is a No. of my case. read full review »

when i was coming fron ahm to sfo, flight from ahemdabad to dubai seat no 29 a was broken icant seat at all i told air hostess she said she cant help flight was full i told dubai airport about this, when iwas going to the check point for dubai to sfo i complain to the lady she said they can not do any thing i told her to cheack this seat no 29a in this flight but just because ahemdabad to dubai flight my whole trip was realy bed i think ishuld get refund. please reply me thans praful patel. read full review »

Do Not Stay at the Howard Johnsons In Newark, NJ. I stayed there and got Bed bugs All over me.They called me a Liar. I Called the Health Dept. This Dump Should be Shut Down. MANY Problems here, I have a List. 1 BED BUGS 2 Leaky Bathroom (Almost fell in the middle of the night, ...), 3 YOU get to Pay an ADDITIONAL $15.00, Just to stay there and park in thier "Lot", 4 Smells HORRIBLE 5 I got short changed in the restaurant, (The man had no clue what I was saying, , Etc read full review »

The company's people never seem to be available or to return phone calls and never gave written responses until I contacted an attorney and he sent them a letter. I've requested a return of funds; they've denied the request. Customer satisfaction is apparently not a priority. The membership is very expensive and I believe I would never get my money's worth nor save on travel expenses. I've contacted the Better Business Bureau and the State Attorney General's Office to alert other consumers. My advice to others is use a local travel agent; they're free. read full review »

Bath tub dirty, hair, etc. Bathroom floor dirty Toilet leaking at floor/toilet base White quilt easily showed cock roach running across it. I killed the cock roach and took it with a list of complaints to the office the next morning. I spoke to a woman at the desk whose name she spelled as Chhaya, She told me the manager would call me later to resolve the issue. He never called. The General Manager's name, via business cards, is Ben Oza. I stayed Tuesday night 2/22/11. read full review »

Cancun Premier Vacations refused to refund my money. I am very upset with them because the information I was provided during my initial conversation was false. Upon attempting to recover the money I gave them for a travel package to the Laguna Suites Golf & Spa, I was put on hold several times while a taped portion of my conversation was reviewed. The associate I spoke with declared that I was not in a position to have my money refunded. During my first conversation, I was given a seemingly harmless and very enticing sales pitch on resort... read full review »

we were invited to attend a presentation about joining a "travel club" ( which was several thousand dollars !)...in exchange for our attendance at the presentation, we were told we would be given two vouchers for airline tickets anywhere in continental US...well, we should have known...when we got the letter describing the vouchers, it was through another company who wants us to pay $50 per voucher...put our "first and second choices" of dates for tickets, etc. the whole thing is designed to make you throw up your hands and... read full review »

Air France has turned into a terrorist organization. I bought 2, 000 extra miles to have enough for a on-segment washington to paris towards a round trip ticket. I asked for a round trip ticket using flying blue mile s for one segment and the return using cash, sure they issued the flying blue ticket, then I receive an e-mail with only one way. For the other segment, I had to buy a one-way ticket. Why ddin't you say so when I placed my order? we are only flying blue they said, we have nothing to do with air France. Really? The... read full review »

My name is Nicole Williams; I have been residing at 15424 South 50th Street room 124 since August 2010. Since residing at this location I have reported to Tina on several occasions about Courtesy person Paul. Paul has approached me (Nicole Williams) on many occasions about sexual favors or has been very flirtation. On October 5th Paul saw me outside and invited me into his room. Once inside his room, he closed the door and asked me if I was into white guys. I told him, that I don’t look at race. He then asked me if I would suck on hi... read full review »

one day a guys with a possilbe indian accent called my house said that he was caling from walmart and that i won a two day cruise and a $5 walmart giftcard. well since i know i didn't enter to win anything and $5 is nothing to me i told him i wasn't interested. a week later a female with the same accent called with the same story. so i thought maybe this is legit so i let her talk a little longer, but there was a lot going on in the background, i couldn't hear her so she tranferred me to her supervisor (the same guy from the... read full review »

offered vacations over phone for 298.98 . Said OK but 3 days later called and cancelled. 298.00 taken out of credit card Oct.16, 2010. Learned today that money not refunded and trip still on. Informed Summer bay of cancellation of cancellation but they said it was too late for refund. read full review »

Amex travel Please redirect if this is not the department for our concern. The Issues are: • The Gentleman that I support has booked and then canceled a trip on Axiom record locator JGPSXJ ticket number 0067931538442 on 31st Oct 2010 from BWI to Detroit. He has yet to be credited for it. • He believes Delta credited the Amex travel instead of his American express card. • His case with American Express (Case #8JIKD) was closed saying there is nothing they can do. • We are trying to... read full review »

I am writing to share with you a recently experienced a terrible problem in my last flight on your airlines. When I entered to the plane the flight attendant yelled at me because I had a big carry on bag. Then we were sitting on the plane for three hours before it took off. Besides we did not get any lunch on the flight only some potato chips and to complete my bad experience your employees lost my suitcase and nobody could find it for a week.Your airline used to have a good service but currently my opinion has change. For that reason I... read full review »