I purchased a surge protector for my TV sets years ago, believing that their product has a lifetime warranty up to $10,000 - $25,000. Last week, due to the storm, my TV blew out & the surge protector even gave a burnt mark on the floor. I called the company on how to claim the warranty & they told me to sent the product for inspection. So, I sent it together with some pictures of my burnt floor & the TV sets. After a few days, they called me asking for the original receipt in order for the claim of the warranty. I explained that it... read full review »

It feels like since the moment I made that ill-fated decision to purchase a Dell inspiron 6000 I have run into nothing but frustration and anger over my decision. Upon first placing the order for a system... wait for it not once, not twice but at least 3 times I was finally able to speak to a rep to correct the "mistake" and actually get the system. Granted the system worked for the first year and a half the problems began not long after... good thing I got that extra Complete Care Warranty right!?!?! Hardly... after... read full review »

I purchased a Whirlpool dishwasher, model GU2700XTSQ from RC Willey a couple months ago. I complained to Whirlpool that my dishes never would dry. The door, walls and ceiling of the dishwasher after the cycle is complete always have large water droplets that remain unless I leave the door open for 12+ hours afterwards. They sent me an email with a list of all the things I should be doing ( same info as in the owners manual). We have tried and done everything. They said if this didn't solve the problem to call a Whirlpool repairman. That... read full review »

I recently leased a 2005 Nissan Exterra in 2005 and have had nothing but problems with the vehicle and the previous service center I took it to. I leased the vehicle instead of buying it for my business with great intentions of buying it out because in the end total I will pay after 4 years will be 45,000 or so. I would not return it after my lease after shelling out that money. My problem now is that the first two weeks I got it my stereo was shorting out after an hour or so on a highway trip so they replaced it but still no change. They told... read full review »

I promised myself to post on all possible websites this experience of mine. I went to United Furniture Warehouse back in July of last year (2005) to look for some furnitures. I was about to move to an apartment the following month. I ordered a couple of items, bed and bed frame, dining table, sofa set, computer table, entertainment center, chair and mirror. I asked them if they could deliver the items first week of August as I need even just the bed that week. The Sales Person promised me that they can deliver it on time as the... read full review »

This man is a manipulator. Do not do business with him unless you are willing to take legal action to get paid. read full review »

This was purchased as a Christmas present 2006 and the inner pot or crock cracked in February - about 6 weeks later. We returned it to the manufacturer (Kitchen Aid) and to date have not received a replacement. We have been told it will take until at least July. This was a $170 crockpot. Kitchen Aid have received their money and I am sitting here without a crockpot and without the $170 spent. Where is the justice? KITCHEN AID IS NOT A RESPONSIBLE SUPPLIER. read full review »

My name is John. My wife and I have a problem with a HP notebook we purchased. We were sent a laptop that has a defective battery. It won’t charge. The problem was diagnosed by an HP technician and a new battery is all it needs. We have been trying, unsuccessfully for about a week and a half to have HP send us a new battery. This being a brand new computer, we thought it would be a simple, “ship us a new battery” situation. Well after talking with HP India, HP Canada, HP Palo Alto, CA. IT’S NOT THAT EASY. HP... read full review »

I have recently booked a vacation with Expedia.ca to Disney world, figuring that I got a good deal and how hard could it be? Boy was I WRONG!! There have been nothing but miscommunication, delayed responses and worst of all very RUDE customer service people. I have been treated and spoken to by a "customer service person" like I did not have any comprehension of the English language and helping me was a waste of her time. I have lodged an e-mail complaint and have spoken to a Manager, only to hear nothing... Not even a SORRY. I... read full review »

They took 49.95 to my credit card master and I don't say to do that. Any suggestions? read full review »

I am truly disgusted with the service I have received from this "upscale" furniture shop. I ordered an ottoman and a leaning ladder bookshelf on 28DEC, they said it would take 4-6 weeks for the ottaman to arrive and it is now over 6 months later and I still have not received it. To top it off i have received the worst customer service I have ever received from many staff there, but in particular from 3 of the Store Managers and the "Customer Service Rep". I have left messages at the store with no response, sent email... read full review »

Our $800 Kenmore Elite washing machine died after 13 months. Since it had a 12 month warranty the Sears people didn't take any responsibility - even though we had called them 3 months earlier to report the problem (the agitator came loose from the machine and would come out when the clothes were removed). They told us the repair would be $550, plus it cost $55 to have their service guy come out and say "yup, it's all screwed up". When the agitator came apart during a wash / spin, it spewed a dozen parts, and punched hole... read full review »

By phone I ordered a vertical blind from Sears Canada, delivery of which would be 2 days hence. Within 15 minutes I realized having ordered the wrong size and immediately called back to cancel the first and order the proper size. The operator advised she could not cancel as it had not yet gone to shipping and I should call the next day. For whatever reason I forgot to call and the 2 blinds showed up on the expected date whereupon I refused the first. When I received my statement it showed the original order and the return was credited to... read full review »

I’ve recently filed a complaint against 3Web/CIA with the Better Business Bureau. Despite the fact that I closed my long distance and internet accounts with them over a year and a half ago, they’re still taking unauthorized debits from my bank account. They’ve completely denied any wrongdoing, and have gotten contradictory responses from their customer service people. One email I received said my account was in fact closed and that the debits would stop. That was 8 months ago, and they still haven’t stopped (well, they... read full review »

My wedding gown needed to be shortened and let out, and my mom sews well but has arthritis in her hands, so we took it to Jackie's Alterations in Chatham. We did everything they said, brought it in exactly when they said, pre-paid, waited the four weeks they said it would take, called ahead to make sure it was ready, and went in last Saturday to make sure it was right, and nothing had been started. That was after Jackie told my mother it was almost finished and only had a few little things left to do. We left quietly, even though I came... read full review »

WHY I WILL NEVER BUY A MAZDA AGAIN...!! Under 200,000 km... closer to 170,000 and now I will be lucky if a wrecker offers me 500 for my Mazda. I just had my Mazda MPV serviced about 3-4 weeks ago... told the service manager at my dealership (not Mazda) to make sure everything was tip-top as I was going to be out of town and on the highway a lot!! So I didn't want anything to happen... didn't want to end up standing at the side of the highway with a broken-down vehicle. We have always had the vehicle serviced... read full review »

Up Country sold me a table and 6 chairs, told me that they have stock, but has to rely on third party company to deliver the table. They charged me in full and 100 delivery charge, told me 2-3 weeks estimate, but will try to give me the table in 2 weeks. After 2 weeks, I called everyday, there is no news when the table will arrive. The sales staff gave me customer service hotline, I left 3 messages, no one ever replied my call. After consistent complaints to the sales staff on the phone on the 4th week, finally the sales staff said the table... read full review »

This is the worst makeup school in Canada. Anyone needing to go to school for makeup and esthetics should stay away from BlancheMacDonald. My friend joined and they ripped her off. Never gave her a refund cos she was sick as a dog. The teachers are known to be the worst in the industry so if you want to get a job after graduation then go to John Casablanca or some other college but stay away from this scamming school of makeup and heir design. These thieves have whats coming to them they ripped my best friend off and the world i... read full review »

Bought at Masons furniture store in cloverdale surrey BC a month or so ago... We complained to the store about a mark on the top of the chair the leather seems to have been damaged, the piping which should go over the frame is offset, which we think has caused the damage to the edge of the chair... The store informs us that if a technician comes out it will cost us $65.00, otherwise my husband should bring it in to the store, he has asthma so that is impossible for us to do... We have a sectional on order which should arrive this month we are now dubious about accepting it if lazy boy does not stand behind there product. read full review »

I am just trying to get my message out their. I want to warn people about the SPCA... Especially the Moncton SPCA. I am posting this letter everywhere's. I don't want anyone's animal put down for no reason... just for trusting the person answering the phone at the local shelter. I recently had a very disturbing experience with the SPCA, which made me realize that my previous beliefs about how that organization works were mistaken. I wanted to tell my story as a cautionary note to other people. My cat disappeared last... read full review »

It took three guys over 10 hours to move a small condo. They stood around, and disappeared often. At midnight, although the move was not yet finished, they demanded payment of double what they quoted. A.) It was double the quoted price, B) They weren't done, and were leaving with the furniture, C) There was no reason it should have taken that long to begin with. (They only had one dolly.) All night, the owner (or contact person) called and used profane and vulgar language, demanding full payment. Finally we agreed to pay them... read full review »

This is the first time my son and I patronized Taisho Japanese Restaurant in Metrotown. Before we sat down the waitress announced the price of the buffet which is C$19.95 inclusive of tips but not the beverage and we so knew it. This announcement is something very unusual compared to other restaurant. We were given a yellow slip of paper to mark whatever we want and so we did. Both sides of the menu were printed with all kind of dishes for the buffet and we did some order on both sides. We waited for quite a while and food... read full review »

I paid $1,410.00 to list 2 timeshare properties April 10, 2006. They have stopped taking or returning my calls. I don't see them listed on their website. read full review »

I have received an email from this company telling me that I have won when the truth is they are trying to get money from me. I have pasted the document below... AFFILIATED OFFICE OF FREELOTTO U.K 82 Victoria Street, Victoria London SW U.K. Tel: (+44)-701-115-3004 Fax: (44)-870-478-1684 FREELOTTO JACKPOT NOTIFICATION OF WINNING We are pleased to inform you of the release, of the recent results of the FREELOTTO INTERNATIONAL PROMOTION PROGRAM held on 21th Of May, 2007 . You... read full review »

I have informed Bell Vu,that I like to cancel my satellite service with them. They gave me an confirmation #, but i have not received any boxes,after 30 days of notification, to send the receivers back. I will never go back to their lousy programing for big money. read full review »

Initially, my boyfriend and I booked Hotel Sandos Caracol but decided to change to a different one after a fire burned down 2 of the bars. As soon as we found out about the fire, we contacted our agent, which took us forever to get a hold of. When we finally reached her, we expressed our concerns about the hotel. Surprisingly, she was clueless about it. So, we just asked her if we could change our hotel and she was okay with it. She verbally informed us that there will be an additional charge of $300 for the new hotel - w/c was okay... read full review »

Yes I got scammed I replied to an eBay ad to get a Free Kit "How to Sell on eBay". Of course when I never received anything nor even an acknowledgment from them, I never thought anything of it. Then 3 months later I see 3 charges to my credit card totaling almost $200.00. Why doesn't eBay go after these guys. He said the reason I never received a kit "because I am international" go figure? Any one else have this problem from online suppliers and how can I get my money back? read full review »

I purchased Toshiba Celeron Notebook which was imported and under 3 - Years Warranty with a dealer promise that it would give me 3-hours battery back up. However, it never give me such backup and hampered my work while travelling. As it was 2nd hand machine under 3 months warranty, they charged me Rs 35, 000/- which was more cost for the machine which Rs. 41,000/- but I paid with the view to get good service. When I asked dealer, he changed his word and said that he never said this to me. The Dealer is "CenterPoint", Main... read full review »

In December 2005 I subscribed to 360- share pro for a lifetime subscription, Order ID #:071520051204114032440 and for the past few weeks I could not open the program. I then sought assistance from DELL technical support to regain the program. After surrendering control of my PC to them they deleted the program from my PC and could not reinstall it because they say it was corrupted. I've tried to contact 360 share pro for membership assistance to download my program again with all the music files that I had saved to no avail. read full review »

Here's something NOT TO DO... WASTE TIME & MONEY contacting Symantec Norton Anti Virus technical suppport Online as this is the 'conversation' I had with their 'professional' LiveAssist Chat Status Analyst Nandini is here to assist you. Issue: After 10 phone calls to 1-800-441-7234, having Previously Sent 5 emails since April 14, 2007, ONLY 2 have been 'responded' to April 21& May 15, My NAV 2005 is still continuing to FREEZE my Pentium II Windows 98 Plus system. LiveUpdate &... read full review »

Rogers Cable TV in Toronto has certainly a problem with their billing system. Recently, among a group of people, where I brought up the matter of Rogers billing, every one in that group who was a customer of Rogers had a problem with their billing. Since March 2007, I have been paying all their bills through online banking, yet regularly, I keep receiving statements after statements for the same amount which I have already paid. When I call their customer services about this, they come up with vague answers and are uncooperative in... read full review »

I have been looking for a phone number to access their support in making the product they offer work with Itunes for my Son't IPod. Then I was trying to cancel my subscription but couldn't find a way of doing that. So I gave up on that and decided to download Limewire and without my knowledge I ended up downloading and paying for 360 sharepro again!!! It looks and totally acts like you are paying for limewire when infact you are paying for sharepro. So now I have 2 subscriptions to a software music company that I don't even... read full review »

I will never again purchase from the Darmtouth store of Leons. I bought a washer/dryer and pedstals. The washer wasn't working properly from day one. I called the idiot sales rep who said that they don't take back washers, I had to go directly to Whirpool to have it repaired! IMAGINE, not even one day of having it working and I, the VALUED customer had to get repair service! It still isn't working properly and they wont take it back. I am lodging a complaint with consumer affairs on the issue. Doesn't seem fair to me that a... read full review »

Warning!!! Do not purchase or order any auto panels or parts from this company. I and many other customers have been lied to and ripped off. In September 2005 I called Showcars and spoke with the owner Rob Johnson about purchasing a 442 Oldsmobile fiberglass ram air hood for my car. Mr. Johnson lied and told me he has one and in order to ship the hood it has to be prepaid and to have the money, $1,202.68 including tax transferred to his personal account at the TD Canada Trust Bank. So, like a trusting idiot, I did. . . Big mistake! I... read full review »

TV Prima purchased for 149.99 plus applicable taxes plus 3 year warranty Future Shop service 34.99. TV breaks down in 1-1/2 years, TV returned to future shop, wait for repair response approx 60 days. Tv cannot be repaired but will be replaced. FUTURE SHOP Replacement value $89.99 and 3 YEAR warranty is void, considered once customer has a problem. TV originally cost me 210.88. This appears to be a scam to me. Product on the shelf that is considered to be the same value as the TV I had originally purchased was no name TV. Service staff... read full review »

Patricia had purchased a willy dog and unsuccessfully received a cart with mechanical faults which willy dog never repaid her or fixed the cart. Since then we have purchased the cart and made $1200.oo worth of repairs and upgrades to the cart. Today the cart is worth its original price and more. They sold an inferior cart and never compensated the purchaser or anything. We will not be buying anything from this company as they do not honor their word at all, or try to correct their mistakes. read full review »

I was just told that interest charges against accidental are fraudulent charges are only reversed up until the day you report and dispute charges. Otherwise interest charges are applied for all days a fraudulent charge sits on your account until you discover it. Which my banking statement only comes monthly. A change to the wording at royal bank visa permits you not to be interest free for a month on current transactions if you carry any balance. read full review »

I ordered a 4" cowl induction hood feb 19/07 and was told 4-5 weeks for delivery here we are going into the 12th week and still no hood. I keep getting a bullshit story. the visa charges went through feb 21/07. I am giving him (ken) one more week (may 11) to deliver it. Then i call visa and stopped the payment ($661.56). I would not order another thing from this company. read full review »

My 15 year old daughter had got her first job at mcdonalds. They say they work around the kids schedule. That was a lie. They scheduled her to work a closing shift 2 to 3 times a week on a school night. She was told if she didn't work them she would be let go. So they let here go after working there a year. They said she didn't show for a couple of shifts, but we always watched our daughters shifts. Mcdonalds lies. Now my daughter is having a hard time finding a job. Now she's afraid of work. Thanks a lot mcdonalds. read full review »