Almost five months ago, I paid this company $2, 500 (1/2 of their $4, 999 fee) to secure me a loan modification. They rarely returned correspondence, asked for the same information over and over and I could never pull up my case on their website where you are supposed to follow the progress on your loan mod. . At one point I was told that I was going to be approved and my case was moving along to the next level. However, they never produced anything in writing that stated that I was being approved and what the terms were. I finally sent out an email demanding a letter with something in writing and spelling out the details of what has been done and where the mod stands but agains received no response. When we finally reached our agent on his personal cell phone we were told that the company had shut down. He apologized and told us they just shut down with no warning and he was out of a job. Excuse me for not feeling bad for you!!! Beware! He also said that they will more than likely be opening up again under a new name. Meanwhile, I will more than likely lose my home.