"Consumer Reviews on Companies, Products and Services"

AAMCO

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(56)
Category: Automotive

Contact Information
2048 fairburn rd, Douglasville, Georgia, United States

Phone number: 770-947-8357

AAMCO Reviews

63Falcon February 15, 2010
Aamco Sabotaged my car!
errible, awful, horrible place full of dishonest untrustworthy people to be avoided at all costs.
The Aamco store located at 6629 Lomas Boulevard Northeast, Albuquerque NM Lomas Street in Albuquerque NM 87110 had my classic Ford with a four-speed manual for literally 3 months attempting to repair a leak in a recently rebuilt transmission which was installed at the Aamco store at 68680 Ramon Rd.

in Cathedral City, Ca 92234.
Despite being given literally thousands of dollars to completely rebuild the transmission, clutch and U-joints, neither the Albuquerque store, nor the California store ever fixed the problem or took responsibility.
When I first picked it up, and took it home it did not take me long to notice it leaked about a quart a day. Then, after a several week "repair", the car drove seven miles before blowing a front input shaft seal and dumping quarts of fluid into the clutch. Ruining it. Then, after another few weeks, I was again told to come pick up my car. This time, I drove it for a few days and it now it occasionally engaged BOTH first AND reverse gear at the same time. So, again it went back to Aamco. They spent another two weeks trying to fix the sticking in gear problem, and told me to pick it up for the fourth time. At which point, during the test drive with the head technician named "Mike" in the car with me, it had a new vibration so bad you wouldn't drive over 50mph on a dare. The tech swore it was normal even though the car never did that before. When I complained, I was threatened by the staff and told to take my car home despite it not being repaired. So, I took it home. I had spent almost $3000.00 and now it is worse! So, I immediately reported the case to both BAR and NM attorney general. The Albuquerque NM Aamco store blamed the other California Aamco store and so forth, and the car never got fixed, and I never saw that money again.
vanessa555 January 12, 2010
THE TRUTH about Free Engine check light on
Hi Everyone,
We are really pissed off with AAMCO. Our car (98 Honda Civic) had a Engine Check Light On, so my husband called AAMCO and asked about Free Engine Check service (as we saw the add on the TV) KEN (the guy at Lake Forest, CA location) said bring your car on Monday at 8:30am and we'll check it. My husband took the car on Monday and KEN said it will take about 4 hours to get the free estimate, so my husband called me to pick him up and drop him off at work. Then after 4&1/2hours we went back to AAMCO to get our estimate. KEN said I know the problem & your info is saved in the system and i have the CODE, but it will cost you $85 to know what is really wrong with the car. We were really upset because KEN didn't tell us that it will take over 4hours, he said nothing about the coupon or anything about the free service requirements. KEN wasted our whole day. We are really unhappy about the service & we won't recommend it to anybody.
cherryann December 21, 2009
Ripoff
Never take your car to this aamco. i had just replaced my evap control valve solenoid at a diiferent auto shops. after the light came back on two times, i decided i wanted a second opinion so i dicided to take it to aamca by me. they confirmed that the engine was tight to the same problem i had just replaced which was a lie. they charged me double of what it first cost me to replace. i felt like i no other choice because i wanted this problem to go away so i asked them go ahead with the repair. i even down down and paid the full amt in full the day after. i came to find out that they did not even know what they were doing. there was no parts; none professional; however, went i went to get my car back, i was charged for labor that was never done and we had to even get the cops involved in order for me to get back my car. this was one horrifying story i wouldn't want anyone else experiencing.
HinR13 December 1, 2009
Stay away
I had taken my car to Aamco to have the transmission replaced in July. They gave me a quote that seemed a little high and I couldn't afford it at the time, so I bought a transmission with a 101 day warranty and took it to them to install. They told me it would take about a week til they could get around to it. I was fine with that except I called everyday and they kept telling me it would be done tomorrow.

After a week and a half, the guy tells me the trans. wouldn't work because it was $1, 100 and a 30 day warranty but they wouldn't put it in writing. I drove it for 5 days and then it started making all these noises. I took it back to them and they said the trans. was fine but it needed an axle and a bunch of other parts. Bill= $600. By the way, the *** I was dealing with previously was fired or quit or something.

Drove the car for a week and the trans. left me stranded 2 hours away from home. Had AAA tow it to Aamco. They said there was no warranty on any of the previous work and were going to charge $450 just to look at it. I argued with the guy for about an hour and didn't get anywhere. I had a tow truck come and get the car. Ended up paying $1700 and was without a car for 2 months.
October 28, 2009
RIP OFF
After two vehicle inspections, new brakes, a tune up on my truck, and an oil change, I was informed that there was an issue with my transmission. My truck was sounding like it was getting stuck in gear. I was told one day before taking my truck in to AAMCO that I had a non serviceable transmission. I called Aamco and told the guy the problem and he said that it sounded like the differential and not to drive. He sent a tow truck out at no charge. I backed my truck out of the driveway for the tow man to drive it on the truck. Once the car got there, it was confirmed that it was the differential and the cost would be $3056.29. It took me almost 6 wks to pay the total cost. I picked my car up and found that it was riding exactly the same, with the exception of the ABS sensor light now on in my truck. I called back and was then informed that there were 2 problems with my car and the one I had complained about hadn't been fixed. They stated that the rear end was locked and they had to fix that first and if I wanted to fix the problem that I had complained about, I could bring it back in. I asked for a detailed list of everything that was done on my car and the name of the tow company so that the tow truck driver could verify how my truck got on the tow truck, proving that my car was drivable. I am still waiting for that response.
AmericanInPuertoRico October 7, 2009
Poor Transmission Service
Transmission failed while still on warranty. Took the car to Rubens AAMCO in Moca, PR. They have had the car for 37 days! During this time, after a full month, the car was returned to me with the transmission "fixed". I drove the car to the store, and the transmission failed again the same day. I had to have the car towed back to them. The manager of the repair station, which is an AAMCO branch center, rarely returns my phone calls when I inquire as to what is happening with the car. He constantly comes up with lame excuses as to why it is taking so long. This is a ridiculously long time to repair a car. Oh, and the center keeps changing phone numbers. The number shown above is the latest one.
darrin robinson September 17, 2009
overpriced
Earlier one thursday morning i went to two auto body shops to find out what was wrong with my 2003 kia sorento i couldn't drive it and noticed my emergency brake light and the battery light was on i then opened the hood and saw that the belts were all off track, Both auto shops said that it was my harmonic balancer and that it needed to be replaced, the two shops also quoted me around the same price of 200 dollars for labor plus parts. Since i am a member of homeandauto with road side assistance i called them and they located the closes aamco in the area.My car was towed to aamco on 9584 fm 1960 w in houston, tx. by homeandauto my auto security plan who has a contract with aamco and offers a 10% discount on all repairs done to my vehical. The manager said that he was swamped with paperwork and would get to my car the next day but wanted to know if i knew what was wrong with my car and why i had it towed, I explained to him that two other auto shops said it was my harmonic balancer and that i could not drive it. Early the next morning he called me and said that my car would need a internel dignostic to determind what the problem was with my authorization he could do it for $475 and plus the cost of the parts.Which he said i authorized. I never gave him authorization and not knowing he had already disassembled my car. I then called aamco corporate office and left messages of my complaint i was contacted by customer relations who was trying to persuade by argument that i authorized him to work on my car. I had my car sheduled to be towed from aamco and they would not release my car until i pay $475.The next day the manager called me said the parts was installed but the car was not running correctly and that my timing belt would need replacing which total an additional $885.he said he could everything for $1600. i told him i did not authorize him to replace my timing belt and asked what was the owners name and phone number which he said they do not give out the owner's number to customers and i owed him $708. STAY AWAY from this aamco, the manager raises the cost of parts to make more money a straight up cunn artist.
audiqueen6 August 14, 2009
$4,000 JOB GONE WRONG
In February 2009 I took my car to Aamco to replace my transmission. The gears were slipping that caused the car to jerk. They put in a used transmission and assured me that my car will be in complete working order when they are done with it without any problems. About a week later I received my car back and it seemed to be working good until the next day I felt the jerking in my car again. I called them and they said to bring it back and later said that it needed another used transmission. So I was stuck without a car for another week and had to rent one. When I got my car back for the second time, the SAME problem happened. But this time I took it to my original dealership to get their advice on what was going on with my tranny. This is Audi by the way. Audi said that the tail shaft of the tranny that Aamco had put in was leaking! So I took it back yet a THIRD time and they said they just had to adjust some things in the tranny to stop the jerking and leaking.
Now for the third time, I had to rent a car for a few days again. When I got back my car, the leaking was fixed but a few days later...the jerking starts again AND my starter was making a buzzing noise when I started the car. I was so furious when I had to go back a FOURTH time. This time, they blamed the jerking on the computer in my car and its not their fault. They also said that my starter is going bad because my car is an old car. Mind you, it is only a 2000. I was fed up when they told me all this and told them that I am reporting them to Aamco headquarters which I'm currently in the process of. I am also getting a lawyer to get all my money back hopefully. I paid then $4, 200 for this crappy job!!! NEVER GO TO AAMCO, PLEASE SAVE YOURSELF THE HEADACHE!
D.Perez July 5, 2009
total scam dont ever go to aamco
Hi my name is D, I am having a problem with an AAMCO auto repair shop, located in queens, ny. I own a 1999 ford expedition, which had a check engine light on in the dash and also my A/C system was blowing warm air. I visited the aamco on june 24th, I spoke a man who claim to be the station manager/owner named "marty " he asked me what was the problem with my truck and i explained to him that my check engine light on in the dash and also my A/C system was blowing warm air. He told me that he could check the car, but that it would take about two hrs, and would have to leave him the truck. i arrived at his location at about 9:10am. I returned to the location and my car was still in the same parking space that i had left it. He didnt have anyone look at my car until about 1:15 pm. thats when i was told that they were not sure what was wrong with the car and that i can leave them the car and they would call me when the figure out what was wrong. I did not hear back from the shop for 3days, and they told me that they found something wrong with an engine valve"evr" which cost them 40 bucks as stated in reciept and that my A/C condenser had a leak. marty stated that since it was saturday there wasnt much that can be done. Marty stated that if i wanted to i can pick up my truck and use it for the remander of the weekend. when i returned monday at 8am which is when the shop opened, marty told me that since i ownn an extended warranty thru us fidelis, he would contact them and see if my repairs would be covered. Marty did not call me the entire day with any information. I called Marty about 8 times and he claimed that he was left onhold for 20 min and that he did not have time to waste, so he claimed that he left us fidedis a message for someone to call him back. I called the warranty company back myself and was able to reach them right away. I asked the person to please call the repair shop, so that marty would give them the results and we can move foward with m y possible claim. the company called the shop and told marty that they would cover 500 towards the A/C unit and not the valve. marty still did not let me know what was said until I called him for the 10th time that day. marty told me what the company would cover and that i would cover the rest. I asked him how long would it take because i really need my car and that i would have to get a rental, he said dont worried that by tuesday morning the work would be completed and my a/c would be working. the work was not completed until july the 3rd. when i went to pick up the car the a/c blew cold for about 2min and the check enegine light was no longer on in the dash, i went into the office and made the payment. when I got back in the car the a/c had stopped working and started blowing warm air once again.also my car started
shaking and even shutoff 2x on its own. i told marty who inturn said hey u can leave the car here for us again and pick it up on monday. i explained to him that i am still paying for a rental and that intotal they have had my truck for almost 2 weeks. he told me that my truck must have something else wrong but that he did what i paid for which was just change the condenser and that anything else was on me. i told him that doesnt make sense and he said that he has nothing else he can do for me. That my truck must have what he called an-underlined problem which they cant figure out yet. I told him to just refund my money which he sad "no way will i ever give u a refund as i said my work is done. I told him to look at this situation as a human being and not like a business man which he inturn replyed to by saying I am and since u think that I am looking at this like a bsiness man then u owe me 89.99 an hour for each hour that my worker has been looking at your truck since this morning. So now im out 351 from a rental 902.00 for the repair and my car still has no a/c. and now my check engine light is back on in the dash I can not afford to be ripped off by some con man. Stay away this place is a scam and the manager/owner is very rude. I really want to know can I sue them, and how do I go about it? anyone else with this drama please let me know.
Marip July 1, 2009
Wrong diagnostics
They offer a free diagnostics but you will pay for it, my Infinity needed a full tune-up according to the diagnostics i was charged $500.00.
Two weeks later my car was have the same problem, they gave another free diagnostics and now the catalytic converters need to be change wich will
cost about $350.00.
Really they wouldn't want to get a good review, we are all hard up for money right now
Hope it comes back to them. BEWARE

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