"Consumer Reviews on Companies, Products and Services"

Acai Advanced

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Acai Advanced Reviews

TRN2 July 15, 2009
Unauthorized Charges - Fraud
My wife ordered the Acai Adavnced as everyone mentions below. Before I caught the charges, we were hit with the $5.95 charge, $64.95 for not cancelling (her mistake), $24.95 for Living Lean (buried in the Terms and Conditions), and $74.90 for our next bottle of Acai which just arrived yesterday. We spoke with the compnay (Brad) and as everyone has found they are difficult to reach. Once you reach them they are unwilling to offer any refunds. Luckily we were "allowed" to cancel further charges, but I have alerted my bank to refuse any further charges just in case. The money is not he issue. I even offered to eat the 5.95 and 64.95 charges. But that was a no as well. Mitkae one was my wife signing up for these scams. Mistake two was for them to continue to act this way. They will eventually get sued and lose all of their gains. Berkley Pharmaceutical is agret example of similar company. These are the "Similin Bob" commercials. Although now owned now by a legitimate company, the original owners were sent to jail for 25 years and 2 years (2 year for the 75 year old mother of the owner). They were charged with mail fraid, wire fraid, bank fraud and a myriad of other issues.

I contacted the Better Business Bureau and filed a complaint. The link to their company on the BBB site is http://www.bbb.org/boston/business-reviews/health-and-medical-products-scientifically-unproven/3v-marketing-in-portland-me-116972/. They have a rating of "F" with 216 compaints filed against them. I filed mine thirning. I suggest everyone also file complaints.
You wonder how people go to work each day knowing they are scamming people.

TN
sukisu July 14, 2009
Customer Service - rip off
I wanted to try this porduct and for 5.95 I couldn't see the problem. When I received my credit card statement there was a 24.95 charge and a 64.95 charge. I was shocked! I tried for 3 days to call them but either was a no answer or busy. I finally got a hold of them and cancelled the whole works. I ended up eating the 24.95 and 64.95 but at least I was able to cancel the balance. By the way, the 24.95 is for a bottle of Acai Advanced and the 64.95 was to join their "club." I asked for a refund or for a RMA (their way of sending the product back) but was told to keep the bottle and would not be getting a refund.
linda67 July 13, 2009
Rip Off
This Acai Advanced is nothing more than a scam. I paid the initial $5.00, then was charged $24.95. Supposedly had a shipment in June, which I never received and suddenly received a shipment on July 10 and each shipment is $74.90. I spoke with them and they have informed me that they will not refund my money, nor will they give me an address. I have stopped these charges by disputing them with my bank credit card. And they are very familiar with the name and the scam that they are committing. I have found the shipper, Great Lakes Fulfillment Services, 41 Canal St, Lewiston, ME 207-783-6759.
Have been unable to speak with them.
I wish to emphasis THIS IS A SCAM, and the BBB in Maine should file criminal charges against them immediately.
Dianne1234 July 13, 2009
Have to return "free" trial bottle
The phone number to cancel the "program" and future shipments is 1-888-247-5160. Be prepared for busy signals and hangups. I got 3 busy signals and 7 hangups before a customer service agent came on the line.

I was informed that I had enrolled in a program and could cancel it right then. After that, I was informed that in order not to be charged the "full" amount for the bottle I already had - remember that "free" trial for $5.95?? - I have to return the unused portion to the company within 3 business days.

Really??? Are you kidding me??? So I got a return number to put on the retutn package.

In addition to gut-wrenching pain after taking only one pill, now I have to return the package. Good thing I didn't throw it out, huh!?!?!

This is as close to a scam as a barely legal operation can get. STAY AWAY FROM THEM!

Dianne in Texas
Sue Brents July 13, 2009
Unable to contact for cancellation
I want to cancel any further charges to my bankcard and stop all shipments from order NoAC1113325 Susan F Brents
Amie Nangle July 13, 2009
unautorized use of my credit card
The company advertises free 30 day sample with payment of only shipping. You have to cancel and ship back within 15 days or they charge your card $90 for the "sample". To cancel you need to call their customer service number, which is ALWAYS busy and only open business hours on the east coast. I tried day in and out to get in touch for days and could not ever get through. They are a scam...don't do it!
Amichelle July 13, 2009
Rip off
DO NOT ORDER THIS PRODUCT!!! It is a total rip off and scam that cost me 100$. When I called to cancel the order within the 15 day trial period, the number repeatedly hung up on me, therefore I was charged. Also I was charged for some Live Lean for Life program that I was not aware of, it was combined with tha Acai Advanced demo in small enough print that I was not aware I was even signing up for it.

The pills made me sick to my stomach, my acid reflux worsen, I had frequent headaches and I could not sleep at all while on it.

It is a scam company, do not get involved with it as I did and have the huge headache of trying to get out of the contract.
Evergreen July 10, 2009
Get Your $$ Back - Marcia was right!
Add me to the list - a (former!) sucker for "free trial" offers. Another person who has two comments on here - Marcia - was totally right: file a complaint with the BBB of Eastern MA, ME, RI & VT (boston.bbb.org). I filed my claim YESTERDAY and the company has ALREADY SETTLED for the full amount I requested - $64.95 for the Acai Advanced and the $24.95 for the "Live Lean for Life". It probably helped that I had printed out/read the online order confirmation - where it said that you could return the unused portion during the trial period without any further obligation. Also a plus - I bought delivery confirmation from the Post Office when I mailed the product back.

If you do file a claim, be sure to request verification of the cancellation of any and all future billings and/or shipments. Just to be extra safe I also requested that after verification of same I would be removed from any/all memberships through that company and removed from the company's records.

Like I said, it only took 24 hours for the company to respond to my claim with a full refund and all the cancellations I requested. Stick up for yourselves, people! Once burned, twice shy.
Judith B July 9, 2009
They charge to much
I feel that they didn't do what they said that they were going to do and to send you another bottle before you order is so wrong . They charge so much for a product that really doesn't work.BIG SCAM.
Floridacustomer July 8, 2009
Doesn't follow terms and extra charges in the fine print
Acai Advanced advertised a free trial period prior to charging my account; however, my account was charged prior to my receiving the product. In the fine print of the confirmation form there were additional charges from a company called Live Lean for Life. When I called the numbers provided in the small print, no one picked up the phone after I held for over 30 min.

I thought the company would be reputable since it was advertised on a local, reputable online news site as a sidebar. I was wrong and am paying $100 for it.

I have had to change my credit card number to stop the charges. First time I was scammed and boy am I angry.

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