I received one trial shipment of this product, I could not talk to them because there was no info on the web site to allow me to do that nor on my confirmation I received. I had to wait until I received the bill from my credit card company. I was charged 87.13 on 2-27-09. I called and tried to cancel and get the refund but I was told I had gone too long. I was unable to get ahold of them until I received my bill with the phone number on it. Then I received my next bill with another charge on March 12, 09 of 83.18 plus charges of .83, 2.00, .02, 1.98 .02 and 9.95. on march 16 as I was checking my credit card billing online I had been charged another 9.95. Last night the 16th I spend a lot of time trying to get an answer and being put on hold for a very long time and getting nowhere with this company. This product made me sick and caused stomach cramps and I was very miserable made more so by the extreme charges and the fact that I cannot get this resolved. I am going to dispute this with my credit card company and also file a complaint with the B.B.B. I hope you can help get results and stop this madness from this company.