I signed up for the "risk-free" trial, which only was supposed to cost $4.95 for shipping. I received that in the mail. Then a few weeks later, my card was charged $79.95! I went back and read the "terms and conditions" and it said if I didn't cancel within 14 days after receiving the product (it hadn't been 14 days yet), I would be charged $38.95. I called the 800 number and got no answer, went online to this complaints board and found another number to call and that number got me another number which was bogus! I'm going to cancel my credit card in order to stop the charges since it is OBVIOUS you can't get ahold of a person to tell them you want to cancel. I tried the "gethelp" option, and, of course, it was temporarily out of order. Sure it was! Risk free, should mean risk free - not strings attached and extra unauthorzied and unexpected HEFTY charges. That is most certainly NOT risk free! Cancel my trial. I am cancelling my card, so try to charge me again!