I ordered the free trial sample of Acai Advanced and, unfortunately, didn't read the fine print and was charged $64.95 for a "free 30-day trial" sample that was to have been cancelled after 15 days in order to avoid a charge for the product. They also added another $24.95 charge for Live Lean. I was told all of this was in an email they sent to me and also in the info that came with the product. There was NOTHING about the Live Lean program in the enclosed info, and I didn't keep my email so I have no way of knowing if it was mentioned or not. I was able to speak to a rep, but there was no refund, only a cancellation of future charges. I'm not happy, but it taught me a lesson!