"Consumer Reviews on Companies, Products and Services"

AcaiBerryDetox

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Category: Services

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United States

AcaiBerryDetox Reviews

Mert April 21, 2011
Bad service
I sent for offer - and planned to pay shipping and handling charges. When I found out how much the charges were, I called to cancel - after explaining that I only received the product that day - 15 days after ordering they told me I could not cancel because my 14 day trial period was over. After much discussion, if you know what I mean, they agreed to cancel the subscription and refund my money. I received bank statement and found out that they did not refund money but instead charged me for another order, in less than two weeks. Hopefully I can get some kind of satisfaction if not my two payments of $83 and $88 without having to cancel my whole debit card and bank account.
EastCoastBabe13 December 2, 2009
Won't Refund My Money
I ordered the "free" trial of AcaiBerry. All of a sudden I received 2 more bottles of the product and charges worth $209.85 on my credit card! When I called to see what was going on the woman told me that I will keep receiving the product until I cancel the account. I told her consider it closed. Now how do I return this and get my money back. She stated that I could put all 3 bottles in the same package and send them back to one address. She gave me 2 RMA numbers and that was it!!! I sent the product back with a USPS tracking number that way they would have to sign for it.

I received 2 of the 3 refunds.. So I called their 1-800 number again and they told me that yes they received all three bottles, but because there was not 3rd RMA number they would not give me my money back!

I asked how this was possible since I returned all 3 bottles unopened/unused and the woman basically told me that it was my fault I didn't get all 3 RMA numbers and it was just to bad and I was out of luck.

This is so UNACCEPTABLE. The product was unopend/unused and returned and I still did not receive my money back.

Is there anyone out there that can help??

Thank you!.
email: [email protected]
TORCHIA October 22, 2009
PRELEVEMENT ABISIF
SUITE A UNE PUB... J AIE COMMANDER CE PRODUIT CELUI CI M AS BIEN ETE PRELEVER ... MAIS A MON INSSUS JE VIENS D ETRE PRELEVE LA SOMME DE 8I EUROS ET 79 CTS AU 20 DE CE MOIS CI J ATTEND LE REMBOURSEMENT ET L ARRETE DES PRELEVEMENTS . A VOUS LIRE ...
CORDIALEMENT.
kscarter72 October 19, 2009
FWM Laboratories
Ordered the product and forgot to cancel within the 19 days. Received 4 more products within the first 30 days of ordering, which I returned although not with an RME #. I had received a phone call initially to verify my order and was told that I would receive a packet of information about the product. I never received anything. When I called to cancel and request a refund I was told that thy would not refund my money without an RME # and denied calling. in addition, the 4 charges on my credit card all come from different companies with different phone numbers. I asked for an address to send a letter and was told to send it to the Shipping Manager and that no other information could be given out due to security reasons. I have disputed the charges with my credit card company!
stupid 4 gettin sucked in September 22, 2009
acaiberry
i ordered the sample too i did receive it but before i even tried it i received call saying they wanted confirmation to take out immediately$3995 from my account. i told them no first i needed to try product, then i would let them know if i was interested.they did not tell me anything about how if i didnt like product i needed to return before 15 days or my account would be charged 86.00 dollars. and that is exactly what happened. so i payed 86.00 for a free sample that when i did try didnt like. it made me sick.
baarb September 5, 2009
website
The brochure I received with my AcaiBerryDetox said "Please email us at any time at [email protected]. I tried several different times to reach this site. It doesn't exist.
I called the Customer Number 866-949-0138 and was told it was an active website and if I couldn't reach it to go to AcaiBerryDetox.com. which is just their ad with no link to Customer Support.
Licorero August 29, 2009
Fraud
I wanted to try the Acai Berry Detox and paid the $1.95 shipping, I have never recieved the product plus they have charge my credit card 34, 95 and 79, 95!!! I got their phone 1-8773003125 from my bank and call them to cancel what they are doing, and they said that I approved another shipment which I never received.
oterry August 26, 2009
was supposed to be a free trial bottle for 3.95 shipping charge instead got my cc bil and it was $87.13!!!!!!!!
The web site states that it is a free trial offer bottle for only $3.95 shipping charge. Got my cc bill and discovered they had charged me $87.13!!!
Their address is:

Preciousmind Trading LTD
6 Ioanni Stylianou
2nd FloorOffice/Flat 202
1003 Nicosia, Cypres
javmar August 1, 2009
cancelled product
I cancelled the Acaiberry detox dietary supplement, on the day the package left and I keep getting products. My husbands name has shown up on the product.

I have a cancellation number too. Cancellation confirmation #679159 acai detox and lifestyle program #679164.
jenny lowe July 27, 2009
charge on my account
I responded to an ad on the webb about a free trial of ACAI berry detox. and only had to pay for shipping and handling. Nothing further was mentioned about orders. I never agreed to order anything else. I also had a customer service representative call me and I reiterated that I did not want anything else. Two wks later I am checking my account and there is a debit on my account for $87.12 without my knowledge it was taken out and would have continued if I had not called the customer service phone number given to me but the representative told me that it was in the agreement that after 15 days I would be paying for it, it was never actually free. That is as fraud and scam I have heard of and he would not credit back my money.

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