After contacting ADT about a code appearing on the alarm display, they said that this code can't be fixed over the phone so they have to send someone out to take a look at it. A couple of days later, they show up to fix it and then when I receive my bill their is a $980 charge!!! This charge was never discussed with me at anytime during the time I had contact with them. For $980 I can purchase a full time security guard with an alarm system. The monthly fee of $45 dollars I paid is supposed take care of monitoring and service. Then they charge me a ridiculous fee to fix it. This company is not honest and forthright. I will never do business with them again and I advise you to not do business with them also.