my checking account is being billed, even though I canceled. HELP!

DON'T TRY IT, DON'T BUY IT, DON'T DO IT!!!
I ordered this "risk-free" trial basis and when I went to cancel during the time I was given, I sent an email to "request my refund", the email bounced back to me, I sent it again and the same thing happened. I then sent it for the third time and finally received an email back and was rejected my refund. When I called, they sounded like TRAINED robots and were speaking in circles...

So basically I paid 169.95 for a "RISK -FREE" BOTTLES OF HERBS!!

I ordered the produce over the internet on the 3/2/10 and called to cancel on the 3/15/10. Was told by Kim #053 that they could not refund me the money that was taken out of my account. But the account was cancelled without my consent. I was that transferred to a supervisor named Trisha #001. This site is where she adcised me to place my complaint for refund. I now have an account that is short of $171.00 for a yearly subscription that I don't want and no resolution. I want a refund.

Advance Cleanse came on the same Web site as the Advances Acai Weight Loss System so I thought it was all the same
but when I called to cancel Acai I found out that it was not so now I need a refund but I don't have a email address.

My son ordered a free trial of Advance Cleanse on 2/21/10. It came approximately 2/26/20. He was out of town working and I called immediately and told a rep that he would not be back until March 8. She said she coud extend the trial period until March 14. Of course there is no record of this accordig to a rep at 866-221-1575. A membership fee of $149.95 was charged to my credit card (I authorized my son to order on my card) on March 7, 2010. In the information I found on this you can call the representatives at the above number or they will give you an email address or you can write for oher than cancellation to Advanced Cleanse - 3, Athinodorou Street Dasoupil, Strovolus, Nicosia, Cyprus. The only place I can even find any mention of a fee for a membership is way down to the bottom of their shite uner terms and conditions. There is no where in the main body of their site mentioning this. I was given an email address of [email protected]. My son was able to cancel and was given a number of 979616 but was told he still had to pay the membership charge. His order number is 448642. I have written a request to a ticket they provided me and I have looked it up and find it is low priority. Here is what I was given htt://www.productssupport123.com/support/indexphp?_m=tickets&_a=viewticket&ticketed=94184. My email is [email protected]. They provided me a password to sign into this site, but I don't hold much hope after reviewing these complaints that I will ever see a refund. Allison Borha