I am really upset with Airtel for last 1 month, I used to have an Airtel number which I asked Airtel to disconnect in the 1st week of Sept, around 10th I was promised it would be disconnected by 16th. However; the number is still active. They never call me on my number and mention in their log that I do not pick up the call or number not in use etc etc. How the hell on earth only Airtl is not able to contact me whereas others can. I swear I will never buy Airtel again. Moreover due to their ack luster service I will have to pay for the rental till it is not disconnected, this is all cheating that they are doing with me, customer care never follow up, on 29th sept Ispoke to a rep(Conversation ID 561922062) and I was suppose to get a call from Manager regarding this matter, nobody called me.

Please help me get rid of this Airtel and I am not buing anymore Airtel.

Lalit Joshi

since i have taken sim card in 2007 & the document given to retil outlet that time but the airtel service is asking document for so manytimes. without any intimation so as our request we had submitted all documents to chinchwad station branch on saturday then also our sim has not started so start my sim as eariler as possible

I applied for a new airtel broadband connection on 18.09.2009. After that the customer care officer everyday call me in the morning and advise me to stay at home as to install the connection. Today is the 10th day I am waiting for connection and wasted almost 80 hours in waiting the service for which the company is claiming is the best. In my opinion airtel has the poorest service in the world which only always trying to grab its customers with a lollypop. The action should be taken against the faulty staff and I should be paid penalty from their salary for my valuable 80 hours.<br />
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(saurabh behl)

I am having an airtel prepaid connection no 9929788024 and am using on blackberry handset. I had activated the Airtel's Blackberry 299 plan on it .It worked fine for about 15 days. thereafter I though of upgrading it to Blackberry 899 plan. I sent the SMS for activating 899 plan. My 299 plan got deactivated, however 899 plan has not been activated even after 8 days and regular reminders and calls to customer care(7070). The customer care everyday promises that it will be done within next 24 hours however it hasnt happened.

Had never faced such a poor service from airtel before.

This kind of poor service from company like AIRTEL is v disheartening and leaves no choice than to lose faith in it.

Sir,
I m a railway employee at Tinsukia Rail Division in Assam. Airtel CUG no-9957555202 is with me. I require my Mobile call statement including incoming & outgoing statement ( whether chargeable or not) of 9957555202 of June & July-2009. To whom i have to contact, plz advise me on [email protected] and [email protected]

Brijesh