I am very disappointed by the service offered by Airtel and the worst is that no body is there to listen, all gives you the false statements. I have converted from postpaid to prepaid on 09/08/2008 by submitting all valid documents to Kiran Marketting, Borivali (W), Mumbai India. Which is authorized Airtel Gallery in our area. This gallery always remains full of people, They create their own rules for managing people, Created their own time slot for every service handling.

Card took 3 days to activate after my continued follow up.

On 21/08/2008, my outgoing is barred by giving message submit your document!!! I am surprised to know that my document given earlier has not reached to airtel. On calling helpline for 20 times, They suggested me to go to dealer and re-submit the document. WHY RE-SUBMIT?? What happened to my earlier submission? Why they make customer move around to activate their numbers? Now, I have full balance of Rs.650/- on my account with my outgoing barred. My home is at stone throw away from airtel gallery, We have airtel tower on top of our building. Why they take so long to verify myself?

I am repenting to be an airtel customer.

Can any one help?

Nitin Kothari
9867696515 / 9324696515 / 28986519

I am vikas form chandigarh and my airtel mobile number is 9815530633 i have many problem in airtel connection. They have many problems occur in my connection from 21th august 2008 at 2.00pm. I have no receive any call and also problem in outgoing and no txt msg has been send from my airtel number plz get this find solution soon. Ok bye.

I have been using the airtel prepaid connection for the last 3 years and i do a weekly recharge for atleast
Rs. 500. for the last 2 weeks almost every service pack has been activated and i had a amount of 1126 rs, which went down to Rs 130. Everytime i call up the customer care i'v not been given a proper response. I'm so fed up that i'm ready to give a police complaint! Kindly help me to get my money from these fraudsters!

I am customer of Airtel from last 3 years(9892224875) . Two week before i bought one airtel postpaid rental card (RS 150 Monthly Rental).

Mobile No:- 9987578418
Sim No:- 8991920806088576094

From last 2 weeks i am following up with Airtel Customer Care center for the activation of my new sim card. But Because of some wrong updation of my address in Airtel System by Airtel Officer my card outgoing facility has not been activate yet.

So I am kindly request u to please activate outgoing service of below mentioned mobile no OR Discontinue my all services of mentioned mobile no (9987578418).

Please update my address: -
102, Jeevan Chaya Soc Arya Chankya Nagar Akurli Rd Kandivali East Mumbai - 400101.

I, Seema Chikkanna bearing an airtel connection # 9845184061 would like to inform you that the service now a days has drastically dropped. I have been using this connection since 8 yrs approx. Following are my concerns:
1.Payment updation- Even after the payment is being made the SMS is not received immediately. Its not updates for days together, But regular bugging messages from your end keeps coming to make the payments. When you can provide a receipt for a landline bill why not for a post paid?
2.Complaining the customer care- When one calls the customer care, they ask you for some receipt no after the payments. How a customer is supposed to give that when he has not received any SMS?? Having complained to your so called your floor manager, she said she would be getting in touch with me, but never received a call back.
3.Billing not updated- My bill as on 18th Aug 08 was Rs. 763.00 and on 19th Aug 08 it was Rs.934.88. How is it possible that in just a days time my bill runs upto Rs.171.88???
4.Internet updation- My detail billing is not updated on the internet. How am I supposed to cross check??
5.Rude caller- There are few calls received by you people where the ladies are really rude. They are not even bothered listen to the customers. They have slamed the phone many a times..

Now, let me ask you this, will you be able to solve these problems, or should we look for any other option? Its really been frustrating and annoying with such sort of service. As the company is growing, looks like the service is getting really really pathetic. Pathetic is not the word!!!