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August 19, 2008
Tariff rates not according to subscribed plan
I got an airtel recharge of 1987 done in which they promise to provide 1 yr validity and std calls at Re.1 /min for a month from the date of subscription...its been a week since i have got date recharge done but still my std calls are costing me Rs.1.5o/min... on 13th aug dey deducted Re 1. only on my std calls but next day onwards they went back to cut rs 1.50... we place our faith in a company b4 buying its products n this kind of services are really unwanted...
Besides i am not able to speak to any of their customer care executives... wn i call from my number they tell me that i can only msg them... still i m not getting any response...
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August 19, 2008
No Access to n/w in some area while in same area other airtel cards are showing n/w.
Hello,
I took Airtel friends card. My no. is 9860802040. I live in mumbai. Before one week my no. have range in all mumbai but from one week from sion to dadar side area it shows on my cell no access to n/w & when i came back to sion it shows range again.i dont know wt happen with Airtel card.while other Airtel cards shows n/w in same area.
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August 18, 2008
GPRS service
I have a post paid connection having cell no 9958844551. I got GPRS activated on 2nd August 08 and on 12th of Aug 08 I send a request to deactivate the airtel live service as it automatically become the default connection with download charge 30 p per 20 kb (no rental). The GPRS service that I have been provided is Rs. 249/- per month with unlimited access which is run by mobile office service. But from 12th on wards my GRS service has been deactivated. I have repeatedly requested the customer care but customer care is misguiding me by intimating that the GPRS service has been activated and there is some technical problem that can be solved by the technical dept and have to call at 12118. Every time I ring to this number, the technical dept inform me that the service is not yet activated and it will take another 4 working hours to activate. And the latest is that at 4-30 pm 18th Aug 2008 when I call 121 I am informed that it shall take another 24 hour to activate the service. Hope that the person serving Airtel are not so IDIOTS, unable to count hours in 07 (seven days). So 7 x 24 is not less than 4.
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August 18, 2008
Airtel service is poor
The connectivity of airtel is very poor & after there problem in server @ Mumbai. It’s service has regretted...
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August 17, 2008
Wrong billing
I have been charged wrong on by bill for past three months.
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August 17, 2008
Unwanted classified charged
Charging unwanted classified charges. In spite of messaging to deactivate the job alert and prayer alert.
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August 16, 2008
Mobile not activated
I took sim card from a local shop at Majiwada, Thane of Airtel on 11/08/08 havibg the mobile no 09987369811 but it was not activated till 15/08/08 . When I enquired from an Airtel shop, it was found to be a Blank number.
Then I took another sim card from the same shop having the number 9867682048 on 15/08/08 at morning hours, but till now ( 17/08/08 at 10 hours ) it is not activated.
The Airtel must explain for such harassment to the customers.
I want my new number is to be activated with immediate effect and Airtel must be sued for creating such Blank numbers.
Regards.
B.Basu
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August 16, 2008
Coverage Problem
I AM JOSHY JOSEPH PULCKAL. AND I AM COMING UNDER THE AIREL TOWER OF MANGALAMDAM. HERE THE COM PETERS PROVIDE GOOD COVERAGE. BUT IN THE CASE OF AIRTEL...hw!!! PLEASE SEE TO IT
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August 16, 2008
Coverage Problem
I AM JOSHY JOSEPH PULCKAL. AND I AM COMING UNDER THE AIREL TOWER OF MANGALAMDAM. HERE THE COM PETERS PROVIDE GOOD COVERAGE. BUT IN THE CASE OF AIRTEL...hw!!! PLEASE SEE TO IT
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August 16, 2008
Pathetic service
My prepaid account is being deducted and no body is there to solve my query nor any body is there to talk. I am very upset with the service provided by the company.
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