Airtel
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Category: Electronics
Contact Information India
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Airtel Reviews
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pulkit verma
May 29, 2011
deduction of balance for unwanted services
my mobile number is 9929399814.today i got a msg from airtel conpamy that was 'dear customer your hello tunes services has been activated on ur number for 20 days for 20 rs'.. and they deducted 20 rs from my account..and this is an unwanted service and the same thing happens with me whenever i get my cel recharged n almost with all the airtel users and the customer care officer even doesnt takes any action after my complain and since for a comman man its not possible to approach to the airtel office every now and then i request u to kindly take some action against this corrupt policy of the company for acompalishing their target and please assure that i get my balance back!!!
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meenakshi jain
May 29, 2011
no information for changing tarrif plan
Airtel customer care
executives are very
irresponsible. These guys do
not have proper information
regarding any service plan.Except this company doesn't inform consumers of changing their tarrif plan and charge the customer according to new tarrif plan. Till customer comes to know about his change of tarrif plan its too late he is charged for what he has not been informed...and when he calls customer care, he gets only 1 rply, charges can not b refunded.. Thus airtel cheats with its customers...!!
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Prasang Chandorkar
May 29, 2011
PUK code request
SIM card is getting locked and want PUK code so it is a requst to give PUK code for mob. no. 7898736898
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arjunsingh2011
May 28, 2011
Pending of earlier complaint of 13th May 2011.
Respected Sir,
" Up till now my problem remain as it is, only a slight 7% growth in harassment you can add to it "
No, use of complaining to this board also.Hope this is my last mail. Don't have so much time.
Thanking you,
Arjun Singh.
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Jagadish Baddukonda
May 28, 2011
Airtel sending bill after deactivation request
Hi,
I had a Airtel Landline in Gurgaon - 0124 - 4112939. I asked for disconnection on Apr 21st after paying the April bill / outstanding amount before the due date. I got a call later on the 23rd saying that since I was relocating to Banmgalore, I need not disconnect but can ask for a transfer to which I agreed.
After I came tio Bangalore, I was asked by Airtel Karnataka to disconnect my connection in Gurgaon and place a fresh order in Bangalore which I did.
Hence I placed the De Activation request finally on May 2nd.
However, till now, the service is not dis connected and I am getting thwe normal bill.
I have asked Airtel fora Final Settlement. Instead they keep sending me a normal bill and the phone line is also active. To my horror, I got an eMails saying tyhat my March bill is outstanding and hence I need to pay tyhat. When I furnished proof of me paying all my bills, I got a reply back, telling me to clear this May bill for which the due date is 28th May.
Despite me writing, calling thier call center umpteen times, the Landline is still active and they are asking me to pay the bill without affecting the Final Settlement.
Regards,
Jagadish
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g r r
May 27, 2011
Not getting messages from reliance and idea numbers
Since when i ported my number from reliance to airtel I am getting one or the other problem. If I call to customer care they just take the complaints thats it. Rarely resolve the problem. Even sometimes I am not able to call 198 or any other customer care number. I can say that airtel is the worst network.
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sumitbarat
May 27, 2011
5000 Rs for 10 days internet connnection
Billing discrepancy of 9810832452
Dear Sir/Madam
It is very unfortunate that a reputed company like airtel needs to flinch money from it’s loyal customers to support it’s 3G services.
I have been a user of mobile internet for quiet some time now and my monthly data consumption averaged around 100 -150 MB. So when I was offered airtel 3G services with a monthly data of 250 MB I was only too willing to accept it and try the so called new facility by airtel. Inspite of facing Deterioration in connectivity immediately on switching to 3G in both Voice as well as data related aspect, I chose to remain loyal with airtel and understood that a new technology requires some time to adjust itself. But being monetarily penalized for the same is something I did not expect from a company like airtel. Today I regret my decision to stick with airtel and feel I should have switched long time back. Kindly note the following facts about my usage
1. Monthly usage: 100 -150 MB
2. Switched to Increased to 3G in April. Billing ok for first month. More than 500 MB usage in 10 days (Between 25th April to 5th May ) after a month of switching to 3G (Obviously the 3G accounting system in airtel is flawed and overcharging the customers)
3. Faced huge connectivity problem with voice as well as data in the 3G mode and complained several time to customer care regarding the same (I can’t understand how can I download when I am not connected)
4. Did not download any heavy file during 10 days of 3G connectivity (500 MB is equivalent to Movie, obviously I did not download anything that heavy. The 3G technology may have being devised in a way to over count the usage).
5. Informed of heavy usage on 5th May, understood the flaw in 3G system of airtel, immediately switched to older plan.
6. I have a credit limit of Rs 2000 Only, why was I informed of my over usage till the billing reached Rs 6000 ???. Obviously Airtel wants it’s loyal customer to pay for it’s flawed 3G system.
In summary Paying INR 5000 for 10 day internet connectivity is ridiculous and unfortunately that’s what airtel demands from me !!!
In consideration of the fact that I was not informed of my over usage immediately on exceeding my usage quota of 250 MB while on 3G or on exceeding my credit limit of Rs 2000, Which would have enabled me to stop the flawed 3G services on my mobile and switch to normal internet (an action taken by me immediately on being informed about my over usage on 6th May). I demand that the data usage charges on my current bill be reversed.
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Tulsi Ahuja
May 26, 2011
changing the plan without referring us
we have taken a plan of Rs 399/-...but without referring us you have changed the plan i.e. Rs599/-
but we request to cancel this plan of Rs599/-and activate the previous plan that is of Rs 399/-...
so we hope that you'll surely take an action regarding your misconception...and also make a correction in the bill which was charged from 17/April/11 to 16/May/11
thanking you
phone no. - 4028947
account no. -14873519
name-Tulsi Ahuja
new email add. [email protected]
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Sanjeev.1
May 26, 2011
Deducting money for nothing
Hi,
I have been receiving a sms daily three or four times that you have been renewed for Games Mania Subscription. You have been charged Rs. 5. After sending compalint on http://gclub.in, I had received a mail that you have been unsubscribed from gclub. After one hour of receiving this mail I again received three sms for the same. My number is 9818490790. Please do the needful for REAL UNSUBSCRIPTED.
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Airtel worst network.
May 25, 2011
AIRTEL WORST CUSTOMER CARE SERVICE
Airtel is the worst customer service (all bad words are made for airtel only).
My problem is without any information they are debiting amount from my account. Even i call to the customer service they are not responding properly.
For doing this kind of theft, Sunil bharathi mittel (Airtel Owner) and their employees who are working in customer care service can beg in front of the temple.
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