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Trishko
July 26, 2010
This incidence has really caused me extreme inconvenience and loss of business
My Mobile number has changed without my consent to someother number on August 30th 2007 evening without my knowledge and consent. I did not realize until I call my wife and she ask him from whose number I calling.
I do not know how to react such a irresponsible and carelessness of Airtel.
I logged a complain regarding this on August 30th night 9 PM, however the executive promise to call back within 30 mintues. But till now that is August 31st 12:15 PM have not got any call back from any of the airtel executive.
This incidence has really caused me extreme inconvenience and loss of business.
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karthicveeran
July 26, 2010
Did not Refund my balance
My balance was deducted from my number for some Video_mod which i never activated. The people from the customer service said the time of the use from my no., for which i said tat was not possible because even am a caller by profession and the time I was said I used the service was around 8:00 AM on 26/07/2010 and 22/07/2010 when I never keep myself awake, after a big argument the refunded me just half of the amount and said they cannot do the rest, I don’t know if they are trying to cheat the customers.
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pankaj lpsb
July 25, 2010
INDOOR NETWORK PROBLEM
This is Pankaj chawla (m) 9896691592 from LPS Bossard Pvt Ltd(having near about 250 CUG connections, but i m very much disappointed with the services of Airtel( not only for the basic service of network they are providing but the way of handling customer complaints). on 11 of July i had registered the complaint regarding the no network in my house(add: 829/22 Jhang colony, near Bajrang Bhawan Mandir) and intially i had given the date of 16th to close this complaint, but when on the due date when it was not closed from that day till today i had called several time to diff diff Customer Care exe.s but not even a single person had taken my complaint seriously and gave me the next target date for the closing of the complaint.
i know there may be a big technica fault and it can take time, but atleast i have to be informed the next closing date for complaint. when i had also complaint to Mr. Amit Kumar Raina from Airtel, they had given me the Fake dates of 23rd for the closing of the same( i had not recd any message for the same confirmation also ) and the same thing happened that on 23rd also the complaint was still open
pl confirm me the reason that from 11th till today why the complaint had not closed and why the people from Airtel had not given me the next target date.
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AAshit Jain
July 25, 2010
Landline not working
Landline not working
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Yarrse
July 24, 2010
The management should wake-up to such a cheap marketing gimmicks which will bring only bad name to the company
Automatic downloading of A.R.RAHMAN TUNE on customers cellphones without giving any option to the customer whether heshe would like to download it or not is a criminal offence not expected from a corporate like BHARATI AIRTEL. After my repeated complaints and threat to drag the company to consumer court, SMS were sent next day. But it all proved only window dressing for the customers to be cheated immediately on expiry of free period because customers will not be informed about the charges which will be directly deducted in case of pre-paid services. BHARATI AIR-TEL is inviting big trouble for itself by resorting to such a mean ways of making money. I have been trying to deactivate this tune but all invain. I tried *106# and unsub SMS 1000 times but the tune is still not de-activated. Bharati Air-tel cannot impose certain tune on its customers without customers permission. The management should wake-up to such a cheap marketing gimmics which will bring only bad name to the company.
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pinky varghese
July 24, 2010
no network
i am a postpaid customer since 2004 i am facing network problem i have given several complaints to customer care but till date nothing has been done
i kindly request u ti pls solve my network problem
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Drimanse
July 23, 2010
No action has been taken to resolve my problem
I am facing network problem since last 4 months in my locality and communicate the same to the customer care but no action has been taken yet to resolve my problem.
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sumantra kumar
July 23, 2010
wrong information
i hv been said that my prepaid airtel number will work in usa but coming here i am not getting any response from my mobile
the customer care has conviced me about this but now i am in great danger.
neither i could contact with friends nor with relatives from my cells . also i hv to receive some important messages but i am not getting any.
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amair
July 22, 2010
mobile theft
yesterday i lost my phone at around 7 in the evening 1.e., 22-07-10
plz block my sim no:9963614579
thank u
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Glore
July 22, 2010
Airtel people are very irresponsible
I have taken a new card and they took around 2-3 days for activation..ok fine..it takes time..then they deactivated my sms all of a sudden and called me and said that the document submitted is not proper kindly get back to us...they should have called me before blocking my sms service...still i went the very next day and submitted the documents and asked them personally if they are satisfied and they said that the SMS will be activate within a day or two. I waited for abt 2 weeks and still they didnt activate it. I called the airtel customer service people 3 times and then after around 6 days my SMS started working. After a few days they deactivated my card itself saying that my documents details are not updated. I got this card from the Airtel center in my area. I went there and asked them the reason for this, they said that they had already send the docs to airtel people and he has their sign on the day it was handed over them. It seems they have misplaced it. This time again this Airtel person told me that the card will start working within 2 days today is the third day and the card is not working. These people are useless as they make false promises and instead of feeling sorry they act smart. Inshort Airtel people are very irresponsible.
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