"Consumer Reviews on Companies, Products and Services"

Airtel

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Category: Electronics

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India

Airtel Reviews

Antony.m May 5, 2010
claimming of winning money
i was recieved a sms yesterday (05-05-2010) that my mobile number had been awarded 500, 000GBP in(SHELL)Int'l mobile draw
and contact to Dr.Philip and give his E.mail ID also that's [email protected] so pls send me the further details about that to my number +919894443858.and e-mail id is [email protected]
Airtel Presence (NET) May 5, 2010
Balance Deduction
My balance of Rs 25 have been deducted from my account 9818344985 for the service of hello tune which i never activated. I request you to refund my legal balance.

Regards
Abhinav
ash903 May 3, 2010
registration failed
Dear Sir,
My name is Ashjan.My number is +919895200903.I have been using this number since 2 years.Now i am in Bahrain.I came here 24th august 2009, from that month till 30th April there is no problem regarding the connection.Between those months i got a message that, "number is not use for the past 90 days.Kindly make a call or recharge within next 48 hours, to avoid interruption of service".Then i recharged.After 3, 4 weeks on 30th April its showing "SIM REGISTRATION FAILED".What is the reason for that?Can you help me to active the Sim card again??As fast as u can.

Hope you will active it as soon.My e-mail id is [email protected] u can sent the reply
to this id.

Thanking you
Ashjan.M.A
Mukesh Shaw May 3, 2010
Airtel DTH not working
This is painful to inform you about the worst experience in my life by taking the service of Airtel DTH. The connection has not been established in last 48 hours. I have purchased a new Airtel DTH connection with consumer id 3003926634. The set up box has been installed on 2nd May, 2010. I have paid Rs. 999 on 30th April, 2010 for new connection. I have called to your customer care cell and every time i got false promise to get the activation in next one or two hour. I have had a very good image for Airtel with mobile, but the entire image has tarnished in this new experience. You don't know how to respect customer. If you are unable to provide the service, you don't have the right to hard money of people and display the Annual growth of Airtel by misleading people. I have tried to contact your customer care 100 times in last 48 hours, but failed to get a response. Today, I could not even speak to CCE at 12150 as every time the call gets disconnected.

This is my humble request to please return my money and get you set box back. I will be thankful to you. My number is 9810350941.

Thanks
Mukesh Kumar Shaw
anuragmj April 29, 2010
Pathetic Customer Servie
I work at Dell Mohali. Was a loyal customer for last 3 years. Retained the same number thru out..Off late I was not able to dial a particular number. Raised a complaint. After 2 days the complaint was auto-closed. I didn't even get a call from Customer care. I called them up again. They said issue has been resolved. Iw as still facing the problem. The reopend the case. I got call saying that the Target number is faulty. I got the cell and the SIM changed. Tried all possible troubleshooting. I work for Dell, so, I am not stupid. Called customer care and they spoke rudely. They said that I don't know anything about Mobile Technology. I told them That I will switch network if they behave this way. This guy said Go AHEAD... I applied for TATA DOCOMO 76960 78041 ... Got it activated in 2 days. Then one day a Rep called me and said he will be sending a Duplicate SIM...It has been 4 days. Have't recieved it yet. Called again to find out. Now, this time another guy said that the previous tech made false promise as they cannot send SIM like that. Why was I promised the first time??? I don't have time to run to Airtel offcie to get a new SIM. Later another number got blocked. My DAD's. Anyway..I am least interested to get a duplicate SIM as I have a good conenction now. The Cx care is still better than Airtel.

I would like to Sue Dell for being incompitent and useless staffs.They keep critisising about each other. I was not able to speak to my Fiancee and Dad for a week. I am getting married next month and had to discuss a lot of things. This whole episode of talking to differnt people, explaing the problem has made me go crazy.

Not to Service Reps as Airtel : Why the FUCK you guys read the case logs before calling? You sound like a piece of shit whn you call to check the status whn you don't have a clue of what has happened so far. Learn your Basics first and then try helping others..assholes..

Anyways, can someone tell me how to raise a formal complaint against Airtel?? I mean at the consumer court. Any help is welcome.

My number: 76960 78041
Airtel number: 9915578041 (Have dumped the SIM in dustbin)

Email : [email protected]

I have updated Facebook, Twitter, Orkut, Linkden and have emailed everybody in Dell Organization not to buy any Airtel conenctions. I am launching a new portal called HATE AIRTEL shortly. I am very furious now. I would like to take a revenge.

Airtel Guys : I want a waiver on Bills. Take the damn money and take your fucking SIM back. Will NEVER NEVER NEVER buy AIRTEL !!
chachusiddique April 29, 2010
sim card invalid
my name is :SIDDIQUE.P.P
my number: 9895459596
my a/c balance : 236 rupees
the airtel number i am using more then 8 year"s iam now in kuwait also my sim card here this time it"s not working networ signal is full disply network showing Invalid SIM what can i do?? this number was most i want please reconnect Or give me Duplicate same number please
Aradhya April 29, 2010
Subscription of hellotunes
Subscription of hellotunes
Sajjadahmed April 29, 2010
Lost Mobile with Airtel Sim Pls. block the SIM Card
My wife lost her Mobile with Airtel Sim Card. Mob# 0091-9945138678.
ashish11 April 28, 2010
No proper solution to technical problem produced by company
Respected Sir,
I am Ashish L. Bele regular customer of Airtel Company 975714778(Prepaid, Friends Card). I put 2 complents to customer care but not satisfactory solution given by them & I lost my money & too much time in it. My complent/reference no.543211808 on 19-03-10, 0428158015 on 24-04-10 & 0428190000 on 25-04-10.
My first complent on 19-03-10, it was for HELLOTUNE. I had call from 9561006194 at 5:13pm but I am on another call, after it I callback that no. as I didn't know it's of hellotune, I heard 2-3 songs but I had already hellotune on my no. hence I cut the call, but within 2mins. I got message that u hav been charged Rs.15 for Chal re phone utha, it's activated as your hellotune, where I hadn't listen this song & hadn't press any no. to select that song. I call to customer care & told them about this problem, they give me reference no & told to wait upto 24-03-10 to solve problem and call from CC. But I havn't any call & no solution for it & my hellotune was also stopped at 5:32pm on 19-03-10 & told that to restart it you have to paid Rs.45
My second complent on 24-04-10, it was for change in call rates & message rates. I recharged on 23-04-10 of 75 & got TalkTime Rs.68 & again recharge Rs.28 for night calling but it's not successfuly recharged even try two times. Then I recharged of Rs.30 & got TT of Rs.25.20. But later on I came to know that my call charges are changed & message chrges also changed.After taking my complent they told me that this technical problem is solved & you'l get your regular charges & balance of Rs.28 for night calling within 24 hrs. But again as usual no reply from customer care, I again call them on 25-04-10 then they told me to wait till 28-04-10 upto 9:54am for solution of problem. Again no reply upto 11:45am. Then I call them again & they told me that you recharged of Rs.75 & your plan changed to 1paisa/sec. I used to recharge of Rs.75 but it never happens but change occur in it then they have to inform customers that now onwards onRs.75 recharge your plan changes to another but they didn't do it. Now I have to pay 5times of message charges than previous and I also lost happy hours(10 paise/min to all Airtel no. at 3pm-5pm & 10pm-8am) & I recharge for 40 paise/min for 24 hrs for other than Airtel for 1 year that benifit I also lost because of that change in plan.
So please do kindful to solve this problem.
manish.pantt April 28, 2010
landline connection
i am very fed up with airtel, i had two connections od lanline in lucknow (4080014, 4080113) in my office iam into business of stock broking problem starts from jan 2010 when i request to disconnect one number 4080113 boss i have recieved more than 15 calls from airtel that why i want to discoonect the number and eavery time i told themto pls disconnect it .pls not my service req no was 23039152 when i first request them in jan first week date was 6 or 7 jan.
ultimately with my regualr follow up they have disconnected the number on 6 april but not only 4080113, 40800114 also. i have earlier mentioned that iam into stockbroking business and in this, we can not take orders on mobile it should be thru lanline number only and that number is attached with recording machine also. i have worked high under mental pressure for more than one week...who will bear the loss which i suffered during this period .
i want that airtel should regenerate the bill because iam not going to pay rentals from jan to march for 4080113 and from april for 4080014 and i want compensation for the loss .

regards
manish pant
9918337000

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