I am a regular customer in the Tyler Store. My experience in this particular store is always very frustrating due to sales items being correct per the add. The Managers are usually very helpful and listen to my concerns. However, Customer Service on the front is very rude. These employees act like my concerns are interrupting them from their conversing among one another, and their eating behind the counter. I was needing to cash out a voucher. and was told, "the employees that work back here can not service you and are not even here. It was 1 minute until opening, and 5 minutes later the same two employees came back and cashed my voucher. What kind of customer service is that? What is one minute until opening? I feel like they could have handled my needs then ; not 6 minutes later. One lady in particular always has a very unfriendly expression on her face when she is approached to handle my concerns. I do however have a wonderful and very friendly experience at the check out; two checkers in particular are always there, and always very friendly... YOU need more like them.

Refused to sell beer to a 29 year old who shops there twice a week since 4 years and showed valid ID. Reason: Was accomponied by 2 family members (both in their late 20s also!) which were from Europe and didn't have a FL DL.
Nevermind, they don't even drink and they weren't the ones buying the beer. Supposably this is Albertsons company policy.

Hungry at the grocery store!

I am 39 years old and work at a local grocery store. For the 9 months, I have to work 9-10 days in a row until I receive (1) day off...
I have to ask if I can go to lunch (like a small child), and I have to guess when my day off is, because I am not provided a schedule until the last minute. When I try and look for it in the computer, it is encrypted so it can't be opened, or not there at all...

You would think that I might be a cart boy or floor sweeper, however I am a member of the management team at this store!? I have the pleasure of watching my manager of the department: enjoy (2) days off each week (average), leave early (and the director thinks he works his full schedule), and makes a bonus off of the work of his employees who do most of the work.

I have the pleasure of balancing a family around the (1) day off I receive every two weeks, if I am lucky... I have to be hungry at the grocery store until I am given "permission" to go to lunch... I have to stay late at the last minute, and work a 12 hr. day when management knows in advance of a change of the schedule and doesn't bother to tell me...

***I tried using the corporate hotline, however it has been over a week, and I haven't even received a phone call... However, if I was the black woman, and she were the white man, this would probably make the newspapers and get some respect/attention... ***

P.S. Yes, ontop of all of this, I have to put on a happy face for each customer who comes into the store!

I went to albertsons to cash a check and upon doing so the cashier gave me a slip of paper telling me that I was on this certegy system, after several attempts of trying to contact these people by telephone I was never able to reach anyone, I have never been nor will I ever write any bad checks so this system is bogus even though I can't recall the company the check was drawn on I know it was good, and I have never written a bad check in my life. Please advise me on how to get off of this system its destroying my life. Also ruining me financially.

I normally spend $500 to $700 on groceries per month. In spite of the fact that I have been turned off to Safeway due to its inept home delivery service, I went to the San Francisco, Diamond Heights store on November 5 only to find the shelves near empty.

On November 6, I found very little more than cat food and coffee.

I asked the clerk why the shelves were so bad. He gave me a bad excuse. I asked to speak to the manager, who was unavailable. Only an Assistant Manager was available, but unavailable to talk to me. I called on my cell and nobody picked up the phone, five times. I called the bakery who hung up on me, after learning that I wanted to talk to management.

Based on my requests for service and assistance, I am left with only one conclusion that I will share with my friends and neighbors – that Albertsons are poorly managed and to be honest, clearly stink badly.

PS., Albertsons web site is full of web errors.

I’ll give my $6,000 to 8,400 annual grocery bill to Albertsons. I gave you a second chance and Albertsons can’t cope.