Truely this company is out of control. I blame poor management.
The United States government needs to break up this monopoly again and start over. Their service to businesses is third world at best.
Do not every try to change or correct anything. They WILL screw it up.
Really I am not kidding. Business owners beware. They will scam you with everything they do. Contracts. Upgrades. Service calls. Work orders. I have experience all of these headaches. Try their DSL. Oh my God. It will put you out of business for days. Please believe me. Just try to call and get service even if you do not need it. You will not believe the long wait. What a shame business owners just keep paying and paying for bad service.
You have been warned.