We have been customers of AT&T for years, but in Jan, Feb, Mar & Apr of 2007 our services with Dish Network (which was bundled with AT&T) had many problems.( 2 out of 3 boxes refused to work) After 3 or 4 attempts and failures to repair the equipment we discontinued service and called another company. Since we only had 1/3 service, I only sent them 1/3 of the bill. I FINALLY got them to take off the $300.00 for the returned equipment, which left an outstanding bill of $242.00
Now AT&T has taken it upon themselves to harrass us for the monies in question. They say I owe it--and I insist that I don't. I shouldn't have to pay for service I didn't get! Dish broke their contract, and I shouldn't have my phone service and DSL held hostage to their ineptness!
Takd my advice folks, NEVER use AT&T for anything. Their customer loyalty STINKS. And NEVER have anything bundled!