I have noticed in most Belk stores that if you do not look like you have money you will be ignored.

Experience number one, I went to a Belk about a week before my wedding, wearing jeans and a t-shirt. I was looking to buy some nice make up so I could look my best for my soon to be husband. The woman at the make-up counter was not only rude to me the whole time, she kept suggesting ugly make-up that made me look like a ***. I just got up and left.

Experience number two at a different Belk store, in a different state. I wanted to purchase perfume. I was dressed in a hoodie and jeans, my husband was dressed the same, and I had my daughter being pushed in a stroller with us. After I conversation with the ladies behind the make up counter about my daughter, they pointed me to the woman working in fragrances. I asked her how much the perfume I wanted to purchase was, and she slammed it down on the counter, told me the price, and went off to help another woman, who looked like she had money and was already being helped by another woman.

I'm sorry if I don't dress like I have money every day. Let me assure you I have money, and if the people at this store can not humble themselves to show every potential customer respect then they shouldn't be in service! I have also had many similar experiences with the first belk store mentioned.

These people sicken me!

I have been treated rudely by the Sales Manager at the Burlington NC Belk the last 3 times I have been in the store. The first time, I was purchasing several suits for my son's wedding. I could not find all of the sizes I needed at one location. The sales person that was assisting me, Will, was very helpful but needed to ask the Sales Manager, Noah, a question. Noah was very rude to this associate in my presence which personally offended me. After all, I was the one who was trying to make the purchase. The next night, I went back to the store with one of my sons to try on a jacket and make sure we were getting the right size. I could not find the size I needed. Noah, the Sales Manager, was close by, so I asked for assistance. He said everything was out and turned to walk away. I was absolutely astounded that he did not offer to help any further. I asked the sales clerk to call him back over and told him that his response to my request was rude and that he should have tried to help me find the right size. His response was that he thought I had looked through all of the jackets. There must be over 100 on the floor. I told him that it was his job to help. He was not the least bit apologetic or helpfu. Additionally, he was dressed in jeans on both occasions, entirely unsuitable for someone in his position.
Today, I went in again. This time to return a blouse that did not fit. It took a few minutes to find another blouse to complete the return. Mine did not have the ticket on it for the bar code. When the transaction was finished, the sales clerk said, "All that for $8.16." I could not believe my ears. Did she make less money because she had to make a return? Isn't it her job to assist the customer? If I were her manager, she would be picking up her pink slip right not!! Of course, Noah was the manager on the floor today, and I knew it would be useless to discuss this with him. After all, she probably learned her rudeness directly from him.
All I can say is that I am through. If I can find the suits I need for the wedding elsewhere, Belk will get every piece of that merchandise back and I will never shop with them again. It is really very sad too. Every sales rep I have encountered in other stores has been exceptionally easy to work with. I don't know why Burlington's staff is so rude, but they are a black spot on the Belk employees everywhere.

I went to Belk today to find out that Belk closed my charge account. I have been a customer and card holder since 1984 (when it was called Leggett's).

It's been a while since I have shopped in Belk but I have always been able to go to Customer Service and they have brought my card and information up to date and kept me as a 1984 card holder. Today, I was informed that I was dropped and could only re-apply new as of 2009 (not 1984). I have been with the company as a responsible card holder since 1984 and I was treated like a bum that had just walked off of the street.

One of the store clerks told me since GE Corp had taken over Belk that alot of card holders were being dropped that had a zero balance on their account.

Belk has really gone downhill to allow this to happen to long time customers. This is the worse type of PR for this store.

All anyone needed to do was what they did before with my account, bring it up to date so that I could shop in store with my card. Because I had a zero balance on my card - I was declined on my purchases for inactivity on my card. That's a horrible way to be treated for a responsible customer that pays off her balance.

My "since 1984" Belk card is still in my purse but it gives me little comfort now to shop in Belk store since they have written me off.

I have been with Belk Department Stores since 2003. I have always paid my balance off every time I use the card thus having a perfect payment history. To get an upgrade on their credit card you must spend 600.00 per year. Well my husband just lost his job in July and does not have an income. We use my money to buy much needed winter wear due to this cold front. I called to get an upgrade on our credit card so we would get a good discount on the clothes and was told no you have not spent 600.00 this year. It is only January. She refused to give me credit for the money I spent over the period of 2003 to 2009. She did not care that our payments were paid perfectly and always on time. Her answer was simply "no". Maybe if they would look at a customers payment history and how much money they spend without seting such a high limit during such hard times they would have more customers. The stores are almost always close to empty. I like to shop on line since I do not drive but their site is limited and use the Macy.com site instead. I am a good customer of Belk but am considering canceling my cards and just sticking with Macys. Belk needs to know if they cannot make their customers happy they will not be around much longer.

I worked for Belk and let me say it was the worst company I have ever worked for. I have never been so stressed out over a department store job before, even at macys or jcpenny. They purposely do not hire enough people so that the managers will get a bonus at the end of the year for paying a certain amount of employees under a certain amount of wages. Forget trying to get any overtime. I cannot say how many times customers complained to me about how there is never anyone at the counters when they are ready to check out. Its because they only put one person in each shift, so really one person is doing work that would usually take 3 or 4 people. And, as an employee, i was treated horribly by my supervisor. I know this comes with alot of jobs, but i was not even trained, just thrown on a register, and still got in trouble because i didnt know something. They also accused me of stealing when I used some employee "belkie bucks" to buy some godiva chocolate. I was outraged. I was eventually fired because I could not get enough people to fill out credit applications. I was the only honest employee there, other people made up fake names with fake SSN and they would get credit. It really sucks, because alot of those employees were buddy buddy with the supervisors, so they wouldnt get in trouble. Worst company ever.