I have several complaints. The first is that a Blizzard employee hijacked the account of one of our guild members. We know this because most of the members of our guild are computer professionals, several have Master's Degrees in Computers Sciences. Blizzard was slow to correct this, never did return our items, and then suspended my account for 24hrs because I complained on behalf of this person. I accused Blizzard employees of the account hijack because it could have been no one else, and they didn't like that so they suspended me.

It has also come to my attention that the game nerds with god complexes are also playing in warcrafts PVP battlegrounds, and using their Game-master abilities to throw the games in their favor. I had a GM admit as much in-game. This behavior is unethical and of questionable legality. I am a paying customer. It takes incredible amounts of time to build and gear a character, and Blizzard has no right to throw the PVP games in anyone's favor. It's tantamount to fraud, and I'd like to see them investigated.