"Consumer Reviews on Companies, Products and Services"

Bloomingdales

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Category: Websites

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Connecticut, United States

BLOOMINGDALES.COM

Bloomingdales Reviews

mikepl26 March 2, 2011
CHEATING CUSTOMERS
I ORDERED A BURBERRY JACKET AND I ASKED FOR GIFT WRAP I TOOK IT AND I GIVE IT TO THE PERSON WHOM I BOUGHT FOR WHEN HE OPENED IT WE FOUND OUT THAT THEY SENT ME A GUESS JACKET NOT BURBERRY I CALLED BLOOMINGDALE AND THEY SAID THAT THE JACKET I ORDERD WAS NOT AVILABLE SO THEY DECIDED TO SHIP ME A TOTAL DIFFERENT JACKET WITHOUT LETTING ME KNOW THE PRICE DIFFERENCE WAS ABOUT $500 SHAME SHAME ON BLOOMINGDALE AFTER THAT I CLOSED MY ACOOUNT AND I WILL NEVER SHOP AGAIN AT BLOOMINGDALES AND EVERY ONE SHOULD DO THE SAME !!!
Kathy Klemanski November 22, 2009
Customer Service Attitude
I have never in my entire life ( I am 60 years old) been so rudely treated as I have with Bloomingdale's customer service. This summer I returned a dress that I had purchased in CA and for some reason the dress was lost for several months. I had also purchased a pair of heels for our son's wedding. Before the dress was finally found I was given threatening calls by Bloomingdale's customer service no matter how hard I tried to explain the situation. These threatening calls were coming to me weekly saying I needed to pay up. In the meantime, I had agreed to pay for the shoes but not before the bill was due. customer service was making me pay for the shoes before the due date which I refused b/c they had yet to find the dress that I returned. Through I don't know how may phone calls I got nowhere and in the meantime because of being so upset and having so many notes on my desk as to how incorigible this company had been, the payment arrived a few days late. Now they are telling me I owe them $60+ in late fees. I have only in the past 15 years purchased these 2 items from Bloomingdales and that will be the last they see of my money. And honestly, in this time of a recession when many companies are reaching out to help their customers this is an outrage and disgrace.
EMVVIP June 15, 2009
Credit card
I am infuriated with Bloomingdales. My family has been customers with the company from the early 1980's
I was not sent a bill and they sent the debt to a collections agency. When I confronted them with this issue and when they looked up my information on the computer they realized that they lost the best customer, i have in all my years always paid the bill in full. Im angry because their was no phone call, or email. Just directly to the collections. Lets not forget that I also have perfect credit. and this situation could have hurt me tremendously. not even an apology!!
bloomingdales is a shameful company that really went straight to the gutter!!!

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