I ordered the "free trial" for the tooth whitening system from Bright White and paid the S&H, but never received the product. I called the company (11/15/10) to follow up after 3 weeks passed with out receiving my package and was told it was "in the mail". I further informed the operator that I wanted to cancel future orders in advance as it had taken so long to get the product. The operator told me he could not cancel the order until I received the package and I would have to call back to cancel or be billed the outrageous monthly price. On 11/28/10, I called the 800# provided (again) to follow up on the package and received a recording saying "Due to high call volume, the system is busy. Please hang up and try your call again later." After 3 days of receiving this message, I found the website and contacted them via a different number only to be told it was a scam out of India and I needed to cancel my bank account immediately. Thanks to these SORRY people, I have lost my money, never received the product and will be with out a bank card for the next 7 to 10 days! I hope these people are put out of business and made to return every red cent they have STOLEN from innocent victims of their scam! I truly hope the saying "what goes around, comes around" works in their favor.