I ordered the "free trial" for the tooth whitening system from Bright White and paid the S&H, but never received the product. I called the company (11/15/10) to follow up after 3 weeks passed with out receiving my package and was told it was "in the mail". I further informed the operator that I wanted to cancel future orders in advance as it had taken so long to get the product. The operator told me he could not cancel the order until I received the package and I would have to call back to cancel or be billed the outrageou... read full review »