i reccived an item that i wanted to return--i called that same day and the customer service department is just a voice mail for someone named Kathy so i left numerous messages and emails but to no avail
i had also put items in Jewelry Jail that i want to cancel and get my money back STILL NO RESPONSE FROM THIS COMPANY
I FEEL LIKE I HAVE BEEN FRAUDED
THIS IS NOT A REPUTABLE COMPANY
DO NOT BUY FROM THESE PEOPLE
YOU WILL GET STUCK!!!